Page 156 - World Under 18 Championships

WORLD U18

What worked • According to the shuttle provider, he was engaged
late hence the lack of uniforms and accreditation
• Scheduling was a success on our part as we did for the drivers. To mitigate this, procurement of
not have confusion pertaining departures on the service providers should be completed at least a
visitor’s end. month prior to the event.
• Our transport area at the parking helped visitors • e shuttle provider should address issues (such
locate us and give us information about trips they as lunch) with his drivers beforehand rather than
would wish to take, hence allowing us to make on location.
the necessary arrangement’s without necessarily
leaving our area of operations. Daily Breakdown
KYEB
• e shuttle provider availed a team that helped
12th July 2017:Its event day, all shuttles are on lo-
sort issues that arose with regards to shuttles.
cation by 0600hrs and the fi rst shuttle rolls out on
Challenges
schedule at 0700hrs. Morning session goes with-
out incidence and the teams are back to Kenyatta
University for lunch.
• At times, the buses arrived without fuel, and the
e drivers down their tools and threaten not to
deviation from the initial fueling plan to have
get back to work until their lunch issues are resolved.
the buses fuel at National Oil next to Kenyatta
After an hour the shuttle provider comes on location
University, meant that the buses had to travel all
and resolves the issue. He remains on location for
the way to shell petrol station at choma zone just
the rest of the event. e drivers get back to work
to fuel. is wasted a lot of time and gave drivers
leeway to skip work for an hour or more.
ranging from shopping to park visits.
• Teams that did not have events on the particular
dates sought to do shopping or park visits. is
13th July 2017: The second day of the event goes
meant that we had to divert some of our limited and no more issues arise. We handle special requests
KENYA YEARBO0K
through with absolutely no hitches or concerns,
vehicles for these trips.
transport and security show cohesion. We have our
• e drivers were not in uniform and not prop-
share of special requests, mostly to the shopping
erly accredited. is wasted a lot of valuable time
malls.
especially with security at the village entrance
EDITORIAL BOARD
where drivers were often denied access.
14th July 2017: ird day of the event: Vehicles roll
• Dirty and old vehicles. Some of the vehicles en-
out as per schedule. We experience a shortage of
gaged for this process were in an embarrassing
state, including torn seats and dirt. The event
port amid reports of better allowances. However,
manager had little control on the quality of cars volunteers yet again as most prefer to be at the air-
as they were availed after the competition began transport operations remain smooth.
and never had control on where they would go
after day’s activities. 15th July 2017: Zambia coach omas Zimba missed
• Drivers downed their tools in protest to the shuttle his flight to Johannesburg Scheduled at 0600hrs.
provider for not providing lunch. e Zambia Federation changed his departure dates
and did not update on the IAAF website, which is
Recommendations where we derived information to create our departure
schedules. With the help of LOC an alternate fl ight is
• Sticking to the schedules and plans is highly ad- rebooked. We introduce night shift, and request for
vised. Case in point the fueling issue and failure an emergency fl eet to cater for unexpected depar-
to dedicate buses to Kenyatta University/athletes tures. Special requests to the park also increase, but
village. the vehicles provided can handle the traffi c.

156 | ACTIVITIES AND OCCURENCES DURING WORLD U18 CHAMPIONSHIPS