Page 21 - 2024 Nonprofit Industry Trends
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 Facebook  Instagram  TikTok  ERIKA FLORESKA       NICOLE FRISINA                                                   MARY THERESA MCCOMBE
                                                                                                                    EXECUTIVE DIRECTOR & BOARD MEMBER, HEARTS TO HOMES
   PRESIDENT, LONG ISLAND CHILDREN’S MUSEUM
                                                   MANAGER, YOUR PART-TIME CONTROLLER, LLC (YPTC)
   NFPs  that  successfully  navigated  during  COVID   The most significant issues facing the nonprofit sector as we head into 2024 are financial   It has been well-documented that 2022 saw the first decline in
   learned to diversify to survive, will now need to analyze   stability, implementation of technology, and maintaining and building capacity. As   philanthropic giving in the US since 2009.  That thought keeps
 3.03 Billion Users  2.5 Billion Users  1.6 Billion Users  450 Million Users   what will become parts of their permanent efforts and   nonprofits become more settled into the new post-pandemic world, there’s a realization   Executive Directors and Chief Development Officers up at night as
                                                   that this could happen again. Nonprofits have an opportunity to become more familiar
   what practices can be let go.  Nonprofits need to ask
                                                                                                                    we moved into the new year. Will that trend continue, stabilize,
 7.4  5.0  1.45  9.82  are you addressing their needs? Many NFPs received   “Will our organization receive the same amount of revenue from each of our funding   will directly influence giving in 2024, although it is too early to
 Average Number of   Average Number of   Average Number of   Average Number of   themselves… How has your audience changed?  How   with their financials and create a multi-year forecast. Reviewing their projections, they   or turn around? I believe that the economic impacts of inflation
                                                   should consider whether their funding is financially stable by asking questions such as:
   federal relief funds - how are you able to survive and
   be  sustainable  without  those  non-renewable  funds?   sources over the next five years?” Additionally, another observed trend has been the   see how year-over-year giving trends will be for Hearts to Homes.
                                                                                                                    The antidote for general declines in philanthropic giving overall
                                                   decrease in individual donations. If a nonprofit primarily receives funds from individual
 .071%  Engagment Rate  .627%  Engagment Rate  7.36%  Engagment Rate  .050%  Engagment Rate  Review all revenue  streams - government  grants,   donors, it may need to consider diversifying its funding sources. It would also be prudent   is to make your organization stand out among its peers. Do you
                                                   to create a forecast with multiple scenarios, like best case, worst case, and a combination
                                                                                                                    provide  a  service  that  nobody  else  provides?  Be  sure  your
   corporate sponsorships, partnerships, major donors,
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                                                   of the two. It will allow the organization to think critically about its revenue and how to be
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   and earned income opportunities. Developing a well-
                                                                                                                    your competition’s? What can you do with my donation that
   defined  fundraising  strategy  is  essential  to  maintain   prepared if a worst-case scenario occurs.          donors know that. Are your overhead percentages better than
 Demographic Facts:   Demographic Facts:   Demographic Facts:   Demographic Facts:   financial stability.  Nonprofits struggle to embrace and adapt to new technologies due to various factors,   nobody else can do? It is always good business practice to make
                                                                                                                    sure that this information is conveyed, but it is especially critical
 Instagram has more than 2 billion   TikTok has approximately 834 million   X is the 5th most visited website   This is compounded by evolving regulations, which can   such as budget constraints or lack of understanding of the technology. However, new   in  a  potential  downturn  in  charitable  giving.  Hearts  to  Homes
                                                   technologies such as AI, cloud accounting, and others are crucial for nonprofits because
 Facebook users spend on average 3.8  global monthly users.  globally.  be complex  and may  require organizations to adapt   they  will  help  them  enhance  their  operational  efficiency,  reach  a  wider  audience,  and   continues to try to find ways to distinguish our organization from
 hours on the app a week  Instagram is the most-used social   TikTok is predicted to see the greatest   quickly to remain compliant. This may include changes   streamline their processes. For example, QuickBooks Desktop will no longer be supported   the many types of organizations who are asking for support.
 24.5% of all Facebook users are aged   network (72%) by American social   user growth worldwide of all socials  The average user spends just over 5   in tax codes,  reporting  requirements,  or  fundraising   by Intuit in a few years. If an organization’s  general ledger accounting  system is on   Utilizing social media on a consistent basis, sending important
 45 and older.  media users aged 12 to 34.  The average U.S. adult TikTok user   hours a month on X.   regulations.  Nonprofit  leaders  should  stay  informed   QuickBooks Desktop, it must consider switching its system to a cloud-based platform,   information in newsletters, and asking the board of directors to
 49.3% of all Facebook users are ages 25    As of January 2023, 51.7% of all   spends roughly 55.8 minutes per day   by engaging with industry associations,  attending   which adds simplicity to many time-consuming processes.  For example, the ability exists   take an active role in our success are three other ways that we
                                                   to sync the banking and credit card activity and have it feed into the general ledger system.
 to 34.  Instagram users worldwide are male.  on the app.  workshops, and seeking legal counsel when necessary.   This  will  create  efficiencies  for  reconciling  your  activity  and  streamlining  processes.   try to encourage people to support the work that we do.
 69.1% of global Instagram users are   In the USA, 67% of Americans aged 18   88% of X users are also on Instagram.  Investing in strong governance and compliance   Another  recommendation  is to ensure your  organization  has an updated policies  and
 under the age of 35.  to 19 use TikTok, along with 56% of   practices is crucial to avoid legal issues.  procedures manual.  This manual should be updated on an annual basis and document   In terms of trends, I think that there are still lingering impacts
 those aged 20 to 29.                              the guidelines and processes that govern the operations of an organization.  One benefit   from  COVID  during  social  events.  More  people  who  decline  to
   Lastly, the  competitive workforce market makes   is it will promote consistency in decision-making and actions across your organization.  attend  a special  event  mention  the  possibility  of  becoming  ill
 55%  59% of those donate money.  recruiting and retaining talent a real issue for NFPs.   Lastly, capacity will continue to be the biggest challenge for nonprofits. I have personally   from being in a crowd. That means that we have to consider the
   It is a multifaceted issue that requires creative
                                                                                                                    timing of events and the locations more than ever. Rooftop events
                                                   seen  a  lot  of  turnover  at  nonprofit  organizations.    Some  of  it  relates  to  the  rise  of
   solutions  and adapting to values that are important
 29%
 29%   to  the  next  generation  of  workers.  Nonprofits  can   retirements, especially with the Baby Boomer generation nearing retirement age. Some   are more popular now that 1) there are more rooftop locations
                                                                                                                    available and 2) it means that people can be out in the fresh air.
                                                   of it relates to employees reconsidering their careers and shifting into different industries
   explore options such as part-time staff, remote work,
                                                                                                                    Weather risk is always in the backs of our minds, so having a
 email 27%,
 [
 website, 18%, print, 12%,
 TV
 %
 ]
 [email 27%, website, 18%, print, 12%, TV ad 6%]  flexible  scheduling.  Fostering  an  inclusive  culture  is   or roles. Then, there is a need for more employees, especially in the accounting market,   Plan A and a Plan B is critical in case Mother Nature tries to rain
  ad 6
                                                   and employees are more open to other opportunities if they can receive more competitive
   vital to attracting and retaining employees. Ensuring
                                                                                                                    on your parade!
                                                   pay or better benefits. Some recommendations to help mitigate this are to take a closer
 71%  pay equity across the organization as well as creative   look at benefits and whether they are competitive. There are resources available that
   benefits  can  help  address  concerns  about  salary
                                                   will allow an organization to compare its benefits to others based on the industry and
   competition and enhance job satisfaction.       size. Also, consider conducting an employee survey to understand how your employees
 Social Media drives 57%                           feel about the organization. This will provide valuable feedback and recommendations
 57
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                                                   on evolving as an organization, maintaining your employees, and attracting new ones.
                                                   Another  recommendation  is  leveraging  resources  from  other  like-minded  nonprofits.
                                                   This will help promote the importance of community and provide many benefits to every
                                                   organization involved.
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