Page 65 - FOCUS year 1

- The​ ​non-verbal​ ​communication​ ​address​ ​our​ ​feelings​ ​more​ ​than​ ​our​ ​reasonhave​ ​a
subconscious​ ​knowledge​ ​about​ ​how​ ​to​ ​understand​ ​the​ ​non-verbal​ ​signals

- Some​ ​of​ ​them​ ​are​ ​cross-cultural​ ​and​ ​universal

- The​ ​non-verbal​ ​communication​ ​is​ ​always​ ​interpreted​ ​based​ ​on​ ​the​ ​context

The​ ​non-verbal​ ​forms​ ​of​ ​communication​ ​include:

Mimic​:​ ​​The​ ​facial​ ​expressions​ ​you​ ​use​ ​when​ ​you​ ​communicate,​ ​for​ ​example:​ ​a​ ​smile,
eyebrow​ ​movements,​ ​how​ ​you​ ​wrinkle​ ​your​ ​pan​ ​or​ ​your​ ​nose.​ ​Many​ ​of​ ​the​ ​mimic
expressions​ ​are​ ​the​ ​same​ ​across​ ​cultures.

Gestures​:​ ​​The​ ​way​ ​you​ ​move​ ​your​ ​body,​ ​your​ ​arms​ ​and​ ​your​ ​legs​ ​when​ ​you​ ​speak.

Posture​:​ ​​The​ ​way​ ​you​ ​stand,​ ​sit​ ​or​ ​lie​ ​down​ ​when​ ​you​ ​are​ ​speaking​ ​to​ ​someone.
Postures​ ​can​ ​show​ ​how​ ​you​ ​relate​ ​to​ ​a​ ​person.​ ​It​ ​can​ ​also​ ​show​ ​how​ ​you​ ​feel​ ​if​ ​you​ ​for
example​ ​are​ ​relaxed,​ ​angry​ ​or​ ​scared.

Eye​ ​contact​:​ ​​The​ ​kind​ ​of​ ​eye​ ​contact​ ​which​ ​is​ ​established​ ​can​ ​tell​ ​you​ ​something​ ​about

the​ ​relationship​ ​between​ ​people.​ ​Does​ ​the​ ​person​ ​in​ ​front​ ​of​ ​you​ ​look​ ​down?​ ​Or​ ​does​ ​the
person​ ​stare?​ ​Look​ ​away?​ ​Are​ ​the​ ​eyes​ ​moving?

Extra​ ​Verbal​ ​Codes​:​ ​​The​ ​way​ ​you​ ​say​ ​things:​ ​The​ ​tone,​ ​the​ ​intonation,​ ​the​ ​volume​ ​or
pace​ ​of​ ​saying​ ​words,​ ​the​ ​accent​ ​…​ ​​ ​The​ ​tone​ ​can​ ​tell​ ​you​ ​a​ ​lot​ ​about​ ​how​ ​the​ ​person
feels.

Body​ ​Contact​:​ ​​We​ ​have​ ​unspoken​ ​rules​ ​for​ ​who​ ​we​ ​can​ ​touch,​ ​where​ ​and​ ​when​ ​we​ ​do
it.​ ​We​ ​have​ ​different​ ​codes​ ​for​ ​body​ ​contact​ ​in​ ​different​ ​cultures.​ ​Through​ ​our​ ​body
contact​ ​we​ ​show​ ​intimacy​ ​or​ ​distance.

Distance​:​ ​​How​ ​far​ ​is​ ​the​ ​distance​ ​between​ ​the​ ​communicating​ ​people?​ ​Less​ ​than​ ​45​ ​cm
is​ ​the​ ​intimacy​ ​distance;​ ​45-130​ ​cm​ ​is​ ​the​ ​personal​ ​distance;​ ​130​ ​cm​ ​and​ ​up​ ​to​ ​3.75​ ​m​ ​is
the​ ​social​ ​distance​ ​and​ ​3.75​ ​m​ ​up​ ​to​ ​8​ ​m​ ​is​ ​official​ ​distance​ ​(American​ ​survey)​ ​This
varies​ ​from​ ​culture​ ​to​ ​culture.

Appearance​:​ ​​The​ ​way​ ​we​ ​use​ ​our​ ​body,​ ​our​ ​clothes​ ​and​ ​other​ ​things​ ​such​ ​as​ ​make-up,
jewels,​ ​accessories​ ​etc.​ ​These​ ​things​ ​tell​ ​us​ ​something​ ​about​ ​personality,
group-connection,​ ​lifestyle​ ​and​ ​social​ ​status.