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8                                                                                                                                                                                                   CITY PRESS, 9 SEPTEMBER, 2018


                                                                                                                                                                                      Maneli’s milestones
                                In                                                                                                                                                    2010/12:
                       partnership                                                                                                                                                    Nhlanhla Dlamini studies at Harvard and the gem
                                                                                                                                                                                      of an idea, to export African protein pet treat
                          with the                                                                                                                                                    products in between working towards his MBA,
                                                                                                                                                                                      takes root.
                                                                                                                                                                                      2015:
                           IDC                                                                                                                                                        Dlamini resigns from his cushy job as an advisor
                                                                                                                                                                                      for global consultancy firm McKinsey to pursue
                                                                                                                                                                                      his own company, Maneli Pets, named in part
                                                                                                                                                                                      after his mother’s clan.
                                                                                                                                                                                      2016:
                                                                                                                                                                                      The IDC provides the necessary seed funding for
                                                                                                                                                                                      Maneli to commence with the initial phases of
                                                                                                                                                                                      production, such as sourcing local protein offcuts
                                                                                                                                                                                      from abattoirs.
                                                                                                                                                                                      September  1  2017:
                                                                                                                                                                                      Maneli’s state-of-the-art facility in Sebenza is
                                                                                                                                                                                      formally opened.
                                                                                                                                                                                      October  2017:
                                                                                                                                                                                      The first shipment of pet treats leaves for New
                                                                                                                                                                                      York in the US.
                                                                                                                                                                                      April/May  2018:
                                                                                                                                                                                      Maneli launches Nandi, a uniquely African brand.

                                                                                                                                                                                      Aspirations and
                                                                                                                                                                                      achievements


                                                                                                                                                                                      Although  Maneli  Pets’  latest  product  range  of
               WHERE TO FIND THE TREATS                                                                                                                                               locally  sourced  protein-based  products  has  been
           . Animal lovers can find Nandi treats such as Karoo Ostrich and                                                                                                            met  by  unprecedented  demand  from  countries
            Kalahari Lamb at Absolute Pets and other premium pet stores                                                                                                               far  and  wide  –  in  Asia,  Europe  and  the  Americas
          . If you own a veterinarian practice you can stock the product by                                                                                                           –  the  Sebenza-based  manufacturer  of  pet  treats  is
         contacting Midlands Veterinary Wholesalers SA, visit www.mvwsa.com                                                                                                           hoping  to  expand  further  still.
          . If you are a pet store, contact Cube Route Logistics for stocking                                                                                                           Nhlanhla  Dlamini  wants  to  see  Nandi  on  the
                        details, www.cuberoute.co.za                                                                                                                                  shelves  of  Australia,  an  export  destination  that’s
                                                             TOP  DOG  Maneli  Pets  co-founder  Nhlanhla  Dlamini                              PHOTOS:  EUGENE  GODDARD              notoriously  difficult  from  a  regulatory  point  of
                                                                                                                                                                                      view.
         seed-funded  success  stories,  company  co-founder  Nhlanhla  SUCCESS                                                                                                       primary  pet  food  production,  apart  from  making
                      wagging  tail  does  not  lie,  at  least  not  by  the
                                                                                                                                                                                        The  potential  for  Maneli  to  branch  out  into
                      way  dogs  are  taking  to  Nandi,  the  local  line
                                                                                                                                                                                      premium  treats,  is  also  not  ruled  out.  But  for
                      of  protein-based  treats  that  take  their  name
                      from  the  isiZulu  word  for  delicious  –  mnandi.
                                                                                                                                                                                      the  time  being  Dlamini  is  happy  to  work  towards
                       Launched  by  Maneli  Pets,  one  of  the
                                                                                                                                                                                      saturating  South  Africa’s  undersubscribed  market
         AIndustrial  Development  Corporation’s  (IDC’s)
                                                                                                                                                                                        “I  want  to  build  Maneli  Pets  into  a  truly  South
         Dlamini  explained  that  the  first  letter  “M”  had  to  be  dropped                                                                                                      for  pet  treats.
                                                                                                                                                                                      African  success  story.  I  want  it  to  sit  alongside
         to  make  it  easier  for  reception  overseas,  and  what  a                                                                                                                local  brands  such  as  Discovery  and  Nando’s,  and
         reception  it  has  been.                            COMES WITH DOGGED                                                                                                       the  esteem  they  have  internationally,”  he  said.
           Although  only  launched  a  few  months  ago  and  hastily                                                                                                                  Getting  there  wasn’t  easy  though;  it  took  hard
         marketed  during  a  trade  show  in  Germany  in  May,  Dlamini                                                                                                             slog  and  sussed  expertise  to  ensure  success  or,
         returned  home  buoyed  by  interest  in  the  uniquely  South                                                                                                               as  Dlamini  explained,  the  “three  “P’s”:
         African  product  and  with  a  first  order  signed  and  sealed.                                                                                                             . Personal  commitment
           That  initial  shipment  to  Italy  went  ahead  in  June,  joining   DETERMINATION                                                                                          . Personnel  assimilation
         the  three  to  four  containers  of  similar  treats,  branded  as                                                                                                            . Persuasion  of  investors
         Roam  and  dedicated  to  the  United  States  market,  that  leave                                                                                                            The  first  was  his  own  “nothing  ventured,
         Maneli’s  loading  bay  every  month.                                                                                                                                        nothing  gained”  attitude,  having  the  courage  of
           Roam  is  actually  where  it  all  started  for  the  young   Maneli Pets’ Nhlanhla Dlamini did his thesis in                                                             his  convictions  and  going  out  on  a  limb  to  make
         company  and,  although  their  US  treats  have  only  been                                                                                                                 it  work.
         shipped  to  those  shores  since  October.  “The  market                                                                                                                      The  second  was  surrounding  himself  with
         reception  has  been  phenomenal”,  Dlamini  says.    youth employment - he’s put that into practice                                                                         enough  people  of  professional  ability  and
           “We  export  to  Roam’s  warehouse  in  New  York  from  where                                                                                                             acumen  to  establish  an  impressive  brains  trust
         our  products  are  distributed  to  a  myriad  outlets  across  the   by creating 130 jobs, writes Eugene Goddard                                                           that  could  persuade  investors.  That  being  the  last
         US,  numbering  around  800  in  total.”                                                                                                                                     major  challenge,  convincing  the  right  people  to
           Considering  that  it’s  all  happening  from  Sebenza  in                                                                                                                 invest  proved  instrumental  in  oiling  the  engine
         Ekurhuleni  is  almost  too  difficult  to  imagine.                                                                                                                         room  of  Maneli  Pets  so  its  could  propel  its
           But  visiting  Maneli’s  state-of-the-art  premises  in  this                                                                                                              products  on  to  the  global  stage.
         industrial  area  on  the  border  of  Edenvale  and  Kempton  Park,
         one  is  quickly  struck  by  the  factory  being  a  hive  of  activity                                                                                                     Entrepreneurial
         second  to  none  –  clean,  cutting-edge  and  on  the  cusp  of
         even  greater  things.                                                                                                                                                       go-getters wanted
           “When  we  got  going,”  somewhere  around  2016,  “we  were
         committed  to  creating  60  jobs  over  five  years,”  Dlamini  says.                                                                                                       If your business plan is sound and has the
           Initial  war-room  discussions  quickly  added  some                                                                                                                       potential to kick-start a sustainable enterprise that
         entrepreneurial  peers  to  Dlamini’s  shoestring  outfit  and  by                                                                                                           can create jobs, the Industrial Development
         the  time  investor  pledges  started  to  take  hold,  the  company’s                                                                                                       Corporation (IDC) could become a valuable
         staff  complement  slowly  began  growing.                                                                                                                                   partner on your journey.
           When  City  Press  profiled  the  company  over  a  year  ago,  its                                                                                                          David McGluwa, who heads operations at the
         multimillion-rand  space-age  freeze  dryers  from  China  barely                                                                                                            IDC head office and regions across the country,
         hoisted  into  position,  Maneli  was  still  only  employing  about                                                                                                         said if the business plan is workable and paints a
         30  people.                                                                                                                                                                  picture of a business with true potential, the
           Today  that  figure  stands  at  130  people  –  an  amazing  feat  in                                                                                                     process moves to the second phase. A basic
         anyone’s  books.                                                                                                                                                             assessment is done on the application to
           Thanks  to  the  growing  demand  from  the  US  and  the                                                                                                                  determine whether the business has economic
         success  of  Roam,  Maneli’s  root  product  that  is  now  also                                                                                                             merit and whether it will, in the long run, be able
         exported  to  countries  such  as  Germany,  “we  have  created  a                                                                                                           to repay the loan advanced by the IDC.
         100  jobs  in  less  than  a  year,”  Dlamini  beamed.                                                                                                                         Four key components are assessed to determine
           In  broad  terms  some  70%  of  the  venture’s  staff  consists  of                                                                                                       the viability of an application:
         shop-floor  workers  and  supervisors,  while  the  remaining                                                                                                                  1. Management team – Who are they? What is
         personnel  is  made  up  of  factory  and  commercial  managers.                                                                                                             their background?
           Dlamini,  who  is  only  34  years  old,  jokes  that  he  is  one  of                                                                                                       2. Market analysis – How big is your market?
         the  oldest  on  the  team  as  the  average  age  of  the  company’s                                                                                                        Where will you get orders from?
         staff  is  29.                                                                                                                                                                 3. Technical aspects – This is the operational
           Moreover,  walk  around  Maneli  Pets  and  it  quickly  becomes   IN  DEMAND  Workers  prepare  the  raw  materials  for  the  pet  food                                  side. If it’s a manufacturing business, does it have
         apparent  that  it  couldn’t  represent  a  truer  reflection  of                                                                                                            the right equipment? Where will it get raw
         desired  demographics  and  gender  equity.         speaking  to  his  uncle’s  next  big  business  partner.  It  could  be  that  the  pet  treats  industry  in  South  Africa  was   materials? What volumes can it produce?
           “Nearly  half  of  our  staff  is  female  and  we  are  94%  black.   To  a  certain  extent  it  was  a  no-brainer  from  the  start.  simply  too  small.                4. The financial model at a basic level – Will the
         That’s  what  I  always  wanted  –  to  create  employment  where   “We  looked  at  the  numbers  and  it  made  sense,”  Dlamini   However,  realising  that  the  market  for  treats  in  SA  is  vastly   business be able to repay the loan? Will it be
         it’s  most  needed,”  said  the  alumnus  from  Oxford  University   says.                              undersubscribed,  Dlamini  set  out  to  create  Nandi,  a  uniquely   sustainable?
         who  completed  his  MPhil  studies  with  a  thesis  about  youth   “The  pet  food  market  in  the  US  is  huge.  The  global  pet   African  brand.                       The IDC also has a business support programme
         employment.                                         food  industry  is  worth  a  $100 billion  (about  R1.4  trillion),  of   Nandi  has  a  range  of  products  that  exemplify  the  adage   that provides advice and support for
           Interestingly,  had  Dlamini  stopped  studying  there,  Maneli   which  about  $60 billion  is  just  the  States’  share.  To  put  it   that  “local  is  lekker”,  not  only  in  sheer  nyammyness,  but  in   entrepreneurs before their funding request is
         might  never  have  been.                           into  perspective,  South  Arica’s  comparative  presence  is  about   name  as  well.                                   awarded and afterwards to assess whether the
           “I  really  didn’t  have  to  do  my  MBA,”  he  said  with   R1 billion,  so  we  are  less  than  1%  of  the  global  market.  Treats  called  Karoo  Ostrich  and  Kalahari  Lamb  have  taken   capital injection has made the business viable and
         reference  to  relocating  his  ongoing  academic  sojourn  abroad   “Another  way  of  looking  at  it  is  that  there  are  more   off  like  wildfire  and  altogether  11  products  currently  grace   what additional help is required. Entrepreneurs
         to  the  US.                                        American  families  with  pets  than  there  are  families  with   local  shelves.                                       can also access these services at regional offices
           “But  I  didn’t  want  to  stop  studying.  I  was  still  having  fun   children.”                    “We’re  experiencing  unprecedented  demand  and  plan  to          located in each province.
         as  a  student  and  didn’t  want  to  start  working.”  Dlamini  adds  that  once  all  the  angles  had  been  examined   be  on  all  continents  before  the  end  of  the  year.   McGluwa said the minimum IDC business loan
           Finding  something  else  to  do  with  his  brain,  like  pursuing   and  a  team  of  experts  had  been  gathered  –  many  of  them   “We’re  also  looking  at  launching  another  five  products,   was R1 million. There is no limit to how much a
         a  second  master’s  degree  –  namely  in  business  administration   still  employed  elsewhere  but  sold  on  the  idea  of  building  a   one  of  which  is  called  Zulu  Chicken,  but  we’re  still  in  two   business can receive, but if it’s more than
         –  would  become  the  impetus  for  an  idea  that  steadily   pet  treat  empire  in  SA  –  they  were  ready  to  prise  open  the   minds  about  it  because  research  has  shown  that  some  people   R1 billion, it is likely that co-funding options with
         percolated  into  pet  treats.                      doors  of  reluctant  investors.                    wonder  why  the  chicken  is  Zulu,”  Dlamini  laughed.             other financing institutions will be explored. A
           “Because  I  had  been  living  away  for  six  years,  every  time  I   The  IDC  was  one  of  the  easier  calls  made  for  capital   But  hiccups  with  manufacturing  and  marketing  don’t  faze   total of R4.5 billion has been made available over
         would  eat  out  I  would  lament  how  expensive  it  turned  out   injection.                         the  entrepreneur  who,  from  the  time  he  was  “a  young  boy    a period of five years to support youth
         to  be,  to  eat  the  kind  of  food  abroad  that  you  find  at  some   “We  ticked  a  lot  of  their  boxes.  We  were  creating  jobs,  we   surrounded  by  poverty,  knew  that  I  wanted  to  do  something   entrepreneurs who have bankable projects in
         of  our  own  restaurants.                          employed  black  entrepreneurs,  became  export  brokers  and   in  the  line  of  job  creation”.                       sectors that the IDC funds.
           “It’s  really  one  of  our  best-kept  secrets,”  Dlamini  believes.  are  environmentally  friendly.”  Of  course  that  path  was  potholed  by  problems  or,  as        McGluwa is excited about the drive led by the
           “The  quality  of  our  food  is  something  that  we  should  be   Expecting  hurdles  at  some  point  along  the  way  Dlamini   Dlamini’s  positive  outlook  sees  it,  challenges.  IDC and the department of trade and industry to
         sharing  with  the  rest  of  the  world.”          and  his  fellow  eager  beavers  found  out  that,  without  much   There  was  the  decision  he  made  to  risk  everything,   create new black industrialists. He said new black
           He  adds  that  from  a  young  age  he  thought  he  would  get   access  to  equity,  they  were  facing  an  uphill  battle  to  secure   including  giving  up  a  plush  consultancy  job  at  McKinsey,   industrialists were investing in sectors that were
         involved  in  food,  not  necessarily  pet  food,  mainly  because   more  investment.                  followed  by  the  responsibility  of  assimilating  a  tenacious    driving the economy, often in spaces where few
         one  of  his  favourite  inspirational  brands,  Nando’s,  had   But  persistent  efforts  to  sway  captains  of  enterprise  saved   team  of  entrepreneurial  peers  with  his  co-founder   black business people have operated before.
         become  such  a  strong  household  name  in  countries  such  as   the  day  in  2017  as  efforts  were  under  way  to  unlock  the   Siphamandla  Ndawonde.                “We are seeing black people in the active
         the  United  Kingdom  and  the  US.                 liquidity  needed  for  Maneli’s  comprehensive  sourcing,   And  finally,  they  had  to  convince  the  investment  fraternity   industrial sectors that drive the economy of South
           So  when  a  fellow  student  of  Dlamini’s  at  Harvard  spoke  of   storing,  manufacturing  and  packaging  facility.  that  Maneli  Pets  was  a  winning  idea.       Africa. They are moving into that space, and that
         his  uncle’s  established  business  in  the  pet  treats  industry   When  that  facility  was  formally  opened  on  September  1   “It’s  never  easy,”  Dlamini  says.  “But  it’s  worth  it  in  the   is the exciting part. It has exceeded our
         and  how  they  were  looking  for  new  proteins  from  Argentina   last  year  by  Deputy  Minister  of  Trade  and  Industry  Bulelani   end.”                            expectations.”
         and  countries  in  Africa,  little  did  that  friend  know  he  was   Magwanishe,  Nandi  was  nowhere  on  the  horizon.  All  it  takes  to  succeed  is  dogged  determination.

         The IDC financing process in 5                  s teps                                4                                                                                                      5  The SBU undertakes a d ue

         R1 million or more for entrepreneurs for new businesses or expansions                                                                                                                          diligence process. If the plan
                                                                                             Appli-                                                                                                     meets all the requirements,
         The potential 1               All business  2          If it falls within  3        cations                                                                                                    the money is transferred
         client drops off              plans are                the mandate, the             that     Agroprocessing  Industrial  Chemicals     Textiles      Heavy    Light manufacturing  The rest of
         their business                registered               PIBC allocates               pass     and agriculture  infrastructure         and clothing  manufacturing  and tourism  Africa
         plan at the IDC's             by the                   it to a m  anager            the
         Pre-Investment                records                  to begin                     basic assessment
         Business Centre (PIBC) at     departement              screening as                 process are forwarded
         19 Friedman Ave, Sandown,     and                      part o f t he basic          for review to one of
         or at one of the IDC's r egional  screened for         assessment                   the 13 strategic       Metals and      New      Automotive a nd  Media and
                                                                                                                                                                                       Chemical
         provincial offices             a m  andate              process                      business units (SBU's)   mining      industries   transport    audiovisual  Machinery a nd  products and
                                                                                                                                                                           capital
                                                                                                                                               equipment                  equipment  pharmaceuticals                     Graphics24
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