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CITY PRESS, 9 OCTOBER, 2016

       A
    project
in partnership
   with the

NHBRC

opportunity index              FOLLOW MY LEAD The Gibs candidates from Mpumalanga – Back Row from left: Lindy Zondi of Power of Girls Trading Enterprise, Busisiwe Khoza of Temoso Trading

                               155 cc, Nozipho Masina of Inthabi Trading, Gladys Vuma of Fenekwane Construction and Projects, Vukosi Masiya of Lutse Trading, Matilda Nompumelelo Petse of

                               Mmapumi Trading cc, Fisokuhle Xolile Ntshulana of Fisuxolo Trading cc and Veronica Nyathi of FNC Trading Enterprise. Front Row from Left: Nomthandazo Mbethe

                               of Phethokuhle General Trading, Sikhulile Maziya of Sikhulile Clearing and Electrical Installation Agency, Naomi Mnisi of Maphoyisa Construction and Accommodation,

                               Nomvula Maluleke of Nomsithi Trading and Zingisa Biyo of Ukuzingisa Projects.                                                                                                                   PHOTO: LEON SADIKI

                               Be the leader
                               EMPLOYEES WANT TO FOLLOW

                                  This week, meet the entrepreneurs from Mpumalanga who began their journey on
                                the National Home Builders’ Registration Council’s (NHBRC) Women Empowerment
                                Programme last month. The 10-month journey is one that offers many lessons about
                               running a successful business, and leadership is key to this. Gibs lecturer Paul Nyamuda
                               offers his tips for excellent leadership and some of the delegates tell Gayle Edmunds

                                                    how they lead successful construction companies

                               One of the biggest                      1                                2                       3                     4                           5                       6                     7
                                               challenges of
                                               running your own        Managing                          Managing               Managing              Managing                    Managing                Managing              Managing
                                               business is inspiring   RELATIONS                       AMBIGUITY                 CHOICES                 TIME                     WEAKNESS                 FAILURE              LEARNING
                                               your staff to perform
                               at their peak all the time, and         Legends are clear                   The mind of a         They consistently     Legends manage            Legends have learnt             Legends            Legends are
                               with passion.                          about who they give                   legend works           make choices      their purpose. In so         to be honest about     acknowledge failure,  passionate learners.
                                                                       their best to. They              differently. Legends      aligned to their   doing, they manage            their weaknesses       but have a way of
                                 Paul Nyamuda, an expert in           are willing to change                 can entertain                            their time well. This       with no shame. They     learning from it and    They do not limit
                               leadership, says that his focus is      the nature of their              ambiguity. Legends      values and vision.                                put their strengths                             their learning to
                               on unlocking greatness in               relationships. They                 somehow have              This is not        is because their         to work and manage        putting it behind   formal environments,
                               individuals, teams and                                                  multiple dimensions.                           activities and daily                               them and embracing      but have multiple
                               organisations. With a master’s           are so consumed                  For example, Jim       compromised. The     habits are aligned to            around their                              sources of learning.
                               degree in research psychology, he      with their cause that                Collins’ level 5       nature of their      their cause, their        weakness. They hire           the future.      They are extremely
                               has done a lot of work in the area      they will not allow             leaders have a self-                           vision and values.                                                       inquisitive and adjust
                               of leadership development and                                             effacing humility,    wisdom is that they                                 according to their                              their behaviour
                               personal success. He is currently        themselves to get                while at the same       know what to do                                  weakness. They do                                based on their
                               teaching the NHBRC women at             distracted by high-             time, they embrace a                                                       not see themselves                               findings. They
                               Gibs to unlock their own                                                   bulldog tenacity.    next. It may involve                                more highly than                            understand that the
                               greatness as leaders.                       maintenance                  Legends will often       tough, unpopular                                  they should. They                             organisations that
                                                                        relationships that                have interesting       choices, but they
                                 He makes the point, though,           don’t take them to               combinations, such       make them. This                                       can end up                                   are the most
                               that anyone with followers is a          their destination.               as great intellect     ability to make the                              attracting the best in                         competitive are the
                               leader, but to be a great leader – a   They are able to say               coupled with the                                                         the world and they                            ones that learn the
                               legend, he calls it – takes more.                                       ability to learn from   right decisions when                              become the greatest
                               Here, he identifies the seven key           no. You can’t                a child; great talent   it matters ends up                                                                                      fastest.
                               dimensions of legendary leaders.         manipulate them.                    coupled with       distinguishing them.                                   cheerleaders.
                                                                        They don’t have a                   extraordinary                                                                                                        To find out more
                                                                         strong need for                                                                                                                                         about Nyamuda’s
                                                                      approval from men.                       humility.
                                                                                                                                                                                                                                     leadership
                                                                                                                                                                                                                                    models, visit
                                                                                                                                                                                                                                paulnyamuda. com

                               MANAGING GOOD PERFORMANCE

                                     City Press asked a selection of the delegates how they manage their staff for effective performance, what their best
                               advice for leading well is and how they lead when they can’t deliver on their business promises. Here is what they had to say

                               HOW DO YOU RECOGNISE GOOD PERFORMANCE                                   WHAT IS THE MOST IMPORTANT TIP YOU’VE                                     HOW DO YOU LEAD WHEN YOU CANNOT MEET
                               AMONG YOUR EMPLOYEES? HOW DO YOU                                        RECEIVED TO LEAD YOUR BUSINESS?                                           THE CONTRACT DEADLINE?
                               REWARD THEM?
                                                                                                       Biyo, who employs three people full-time and has 10 contract workers,     Nomvula Maluleke of Nomsithi Trading, who employs 20 people, says
                               Matilda Petse of Mampumi Trading says: “Employees must know             says that she strives to be “approachable, and show empathy and           that “a delay will never surprise me because I have the work
                               what they need to do to perform their jobs successfully ... Developing  strength for her team”.                                                   schedule and so I will report a delay to the client – with a catch-up
                               elements and standards that are understandable, measurable,                                                                                       plan”.
                               attainable, fair and challenging is vital to the effectiveness of the      Petse, who employs two permanent staff and 14 temporary workers,
                               performance. The employees are to do their work beautifully, and go     says: “I take ownership and responsibility at all times. The team has to     Petse says that not making a deadline is disastrous, so she checks
                               above and beyond the call of duty to meet the targets.”                 know I’ll be there for them through the good and the bad times. That      why the deadlines are not met, finds ways to solve the problem, is
                                                                                                       doesn’t mean I allow them to make mistakes or that I ignore crappy        honest with the customer and tries to finish the work as soon as
                                  Petse also says that rewarding good work can take many forms,        work, but it does mean I take responsibility for the big picture.”        possible.
                               such as verbal praise or giving gift cards or tickets to an event, and
                               featuring stand-out employees at staff meetings.                           Lindy Zondi of Power of Girls Trading employs four permanent staff        “Missing deadlines has cost implications and increases stress. Then
                                                                                                       members and says that you must always treat your employees well           it must be work, work and work. Not a healthy situation at all.”
                                  “My near-future plan is even to pay for their vacations. Encourage   and treat everyone the same because they are the ones doing the
                               the employee to take time off by paying for a weekend trip as a way     work.                                                                        Ntshulana says: “The key thing is to have a risk-management plan,
                               to communicate how much they are valued as people, not just as a                                                                                  where risks are identified and monitored. In a case where we’re
                               money-making machine,” she says.                                           “Your employees are one of your biggest tools for success. If you      unable to meet our contractual obligations, we must notify our client
                                                                                                       treat them well, you will have lots of people who want to work for you.”  on time. Then we come up with a mitigation plan and a detailed
                                  Zingisa Biyo of Ukuzingisa Projects says: “I recognise good                                                                                    action plan to remedy the situation. This may include working
                               performance by the quality of the work my team produces, by our            Xolile Ntshulana of Fisuxolo Trading, who employs three full-time      additional time or putting more resources into the project.”
                               clients’ satisfaction report and recommendation to other people ... I   employees, says that maintaining business relationships is the best
                               then reward them by providing bonuses at the end of every project       advice she’s been given: “Ensuring that our suppliers and
                               we delivered successfully and within time, specification and budget.”   subcontractors are paid on time ensures that we do not cripple their
                                                                                                       cash flow, and that we maintain a good working and professional
                                                                                                       relationship with our service providers.”
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