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“Run Your Account Like a Business” – SAPPHIRE









                  Who should I invite?                               Get Approvals & Start                  Ensure everything is in place
       Start top-down but recognize who the buying                         Planning                          Make sure you’ve talked to             What’s your back-up Plan?
         influencers are (usually VPs and above)                    Get approval on the  pro-                  everyone involved, re-                Know ahead of time that
                                                                     forma agenda and start                   confirmed all activities,           something will happen that will
                                                                      requesting executive                 assigned hosts, and are aligned           cause a disruption in your
                                                                  meetings, setting up dinners,                   on messaging.                     plans. Know its coming and
                                                                             etc.                                                                  have a back-up plan for every
                        What if my Customer doesn’t want                                                                                                    meeting.
                                    to go?                         Develop your REAL agenda
                            Find out what drives your                                                                Personal Calendar Invites
                            customer – Relationship                                                                   Send personal emails in
                            Building? A handshake?                                                                       calendar format




                    4-5 Months                        3 Months                            2 Months                 1.5 Months         1 Month          2 Weeks          1  Week       SAPPHIRE




                                                                     Dinners & Extras
                    Identifying Objectives and Outline of                                                     Final Agenda Approval & Prep                       Budgeting
                               Agenda                            Monday is usually Golf day,                   Gain REAL agenda approval                Be mindful of your budget and
                                                                Tuesday is good for a dinner,
                   What are your customers objectives?           Wednesday is the concert.                    from your client and start the           consider partnering with Partners
                                                                                                                                                          for dinners and extras. Also
                                                                                                                preparation for meetings.
                   What are your objectives?They might           Add them into your REAL                                                               connect with your local marketing
                    be different. Create a “pro-forma”                   agenda                                                                                 colleagues.
                                agenda









         © 2017 SAP SE or an SAP affiliate company. All rights reserved.  ǀ  INTERNAL    |     Scott Schwartzman, SCP Global CoE
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