Page 227 - [Uma_Sekaran]_Research_methods_for_business__a_sk(BookZZ.org)

MEASURES FROM MANAGEMENT RESEARCH 211

II. Participation in Decision Making
Neither
Strongly Agree nor Strongly
Disagree Disagree Disagree Agree Agree
1. In general, how much say or 1 2 3 4 5
influence do you have on how
you perform your job?
2. To what extent are you able to 1 2 3 4 5
decide how to do your job?
3. In general, how much say or 1 2 3 4 5
influence do you have on what
goes on in your work group?
4. In general, how much say or 1 2 3 4 5
influence do you have on
decisions that affect your job?
5. My superiors are receptive 1 2 3 4 5
and listen to my ideas and
suggestions.
Source: J. K. White and R. R. Ruh (1973). Effects of personal values on the relationship between
participation and job attitudes. Administrative Science Quarterly, 18, 4, p. 509. Reproduced with
permission.

III. Role Conflict
Very Very
False True
1. I have to do things that should be 1 2 3 4 5 6 7
done differently.
2. I work under incompatible policies 1 2 3 4 5 6 7
and guidelines.
3. I receive an assignment without the 1 2 3 4 5 6 7
manpower to complete it.
4. I have to buck a rule or policy in 1 2 3 4 5 6 7
order to carry out an assignment.
5. I work with two or more groups 1 2 3 4 5 6 7
who operate quite differently.
6. I receive incompatible requests 1 2 3 4 5 6 7
from two or more people.
7. I do things that are apt to be 1 2 3 4 5 6 7
accepted by one person and not
accepted by others.
8. I receive an assignment without 1 2 3 4 5 6 7
adequate resources and materials
to execute it.
9. I work on unnecessary things. 1 2 3 4 5 6 7
Source: J. R. Rizzo, R. J. House, and S. I. Lirtzman (1970). Role conflict and ambiguity in complex
organizations. Administrative Science Quarterly, 15, p. 156. Reproduced with permission.