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THE BUILDING BLOCKS OF SCIENCE IN RESEARCH  27

                             These problems occur whenever we attempt to quantify human behavior. Diffi-
                             culties might also be encountered in obtaining a representative sample, restricting
                             the generalizability of the findings. Thus, it is not always possible to meet all the
                             hallmarks of science in full. Comparability, consistency, and wide generalizability
                             are often difficult to obtain in research. Still, to the extent that the research is
                             designed to ensure purposiveness, rigor, and the maximum possible testability,
                             replicability, generalizability, objectivity, parsimony, and precision and confidence,
                             we would have endeavored to engage in scientific investigation. Several other pos-
                             sible limitations in research studies are discussed in subsequent chapters.



            THE BUILDING BLOCKS OF SCIENCE IN RESEARCH

                             One of the primary methods of scientific investigation is the hypothetico-deductive
                             method. The deductive and inductive processes in research are described below.

            Deduction and Induction

                             Answers to issues can be found either by the process of deduction or the
                             process of induction, or by a combination of the two. Deduction is the process
                             by which we arrive at a reasoned conclusion by logical generalization of a
                             known fact. For example, we know that all high performers are highly profi-
                             cient in their jobs. If John is a high performer, we then conclude that he is
                             highly proficient in his job. Induction, on the other hand, is a process where
                             we observe certain phenomena and on this basis arrive at conclusions. In other
                             words, in induction we logically establish a general proposition based on
                             observed facts. For instance, we see that the production processes are the prime
                             features of factories or manufacturing plants. We therefore conclude that facto-
                             ries exist for production purposes. Both the deductive and the inductive
                             processes are applied in scientific investigations.
                               Theories based on deduction and induction help us to understand, explain,
                             and/or predict business phenomena. When research is designed to test some
                             specific hypothesized outcomes, as for instance, to see if controlling aversive
                             noise in the environment increases the performance of individuals in solving
                             mental puzzles, the following steps ensue. The investigator begins with the the-
                             ory that noise adversely affects mental problem solving. The hypothesis is then
                             generated that if the noise is controlled, mental puzzles can be solved more
                             quickly and correctly. Based on this a research project is designed to test the
                             hypothesis. The results of the study help the researcher to deduce or conclude
                             that controlling the aversive noise does indeed help the participants to improve
                             their performance on mental puzzles. This method of starting with a theoretical
                             framework, formulating hypotheses, and logically deducing from the results of
                             the study is known as the hypothetico-deductive method.
                               The building blocks of scientific inquiry are depicted in Figure 2.1 and include
                             the processes of initially observing phenomena, identifying the problem,
                             constructing a theory as to what might be happening, developing hypotheses,
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