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the police will need to be notified and respond to the residence before the deceased is removed from their home.
While Under Supervised Care
When a death occurs in a care facility, such as a hospital or nursing home, the professional staff will notify you and the necessary authorities. If the name of the funeral home has been left with them, the institution will notify the funeral home at the time of the death. The funeral director will contact you immediately following their notification to help you proceed.
(However, we suggest you contact the funeral home immediately, so you have the reassurance you need that all is being taken care of properly.)
If a loved one was in the care of a hospice program, a hospice representative will give family members instructions and procedures to follow. Following their release the hospice will contact the funeral home. It is always a good idea for the family to contact us immediately so that we will be aware of the pending call from hospice.
Widening the Circle
Our staff members are experienced professionals who can provide much of the information you need, emotional support and compassionate guidance.
While you may ask the director any questions at this time, you will be able to discuss the arrangements in detail later when you meet in person. During this initial call, the funeral director will gather information to be able to transport your loved one to the funeral home.
The funeral director may ask you several questions, including whether your loved one made any pre-arrangements. The director will also schedule a date and time for you to meet at the funeral home
and will let you know what you should bring with you.
Those Important Questions
If there is no pre-plan in place, there are several other questions that you may be asked regarding the death of your loved one:
• What cemetery are we going to use? Family plot, fraternal grounds or national cemetery?
• Which Rabbi are we going to engage and should they be reform, conservative or orthodox?
• What type of service should we have, chapel service or graveside only?
• Which casket will be selected?
However, as we’ve said before, one of the best ways to make sure that all of your questions and desires are taken care of is to make pre-arrangements. This is as simple as outlining your wishes to having all of the details written down and the financial arrangements pre-paid.
What to Expect when you Arrive at the Funeral Home
One of the first things the funeral director will do is to provide you with our general price list. He or she will then guide you through the entire arrangement process, explaining how you can create a memorable personal celebration of your loved one’s life.
This is not a one-way conversation; we want to hear your ideas and desires, and use them as the foundation for the arrangement process.
This process may include:
• Preparing and filing the official death certificate
• Scheduling the location, date and time of services or events
• Preparing an obituary notice • Scheduling vehicles

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