Page 64 - Red Book Rev 7.2_Neat

Returns Procedure

1) Select Customer accounts
2) Select equipment list
3) Click the return arrow on the correct appliance
4) Filling the return document with as much details as possible
5) Always ensure you select the correct error details
6) Save
7) This will then generate a returns reference, and these are authorised by Matthew daily

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Red Book Revision 7 12 November 2019