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Applies to: VNSNY Certified Home Health Agency
               Service:  VNSNY Certified Home Health Agency
               Procedure Section: Provider Service Administration
               Number:  CP.181
               Page 7 of 8


                       from the local Protective Services for Adults program in accordance agency
                       Policy: Adult Protective Services

                          a.  If the patient appears to be eligible for such services, then VNSNY staff
                              MUST notify the referring physician, and a referral to APS may be made
                              based on the patient’s circumstances. Such referral shall indicate the
                              patient's ongoing care needs and the reason for the decision not to admit.
                              See CP.189 Procedure - Adult Protective Services.
                          b.  VNSNY staff must document in the medical records that referral was
                              made including the provided referral reference #.
                          c.  If the local Protective Services for Adults program accepts the referral,
                              takes action to address the problems preventing admission and notifies
                              the agency that such problems have been resolved, the agency shall
                              reassess the patient to determine whether admission has become
                              appropriate or remains inappropriate.

                   5.  Any patient who is assessed as inappropriate for agency services shall be
                       assisted by the agency, in collaboration with the discharge planner, the local
                       Social Service Department and other case management entity, as appropriate,
                       with obtaining the services of an alternate provider, if needed, and the patient's
                       authorized practitioner shall be so notified.

                   6.  Patient disposition and physician notification must be documented in the medical
                       records.


               REFERENCES:

               Community Health Accreditation Program (2018).  CHAP Standards of Excellence.
               New York: the author.
               Centers for Medicare & Medicaid Services, Department of Health and Human Services
               (2018). Conditions of Participation, CFR 42, Part 484 – Home Health Services.
               Baltimore MD: Home Health Agency Interpretive Guidelines

               New York State Department of Health (2003). Title 10 – Rules and Regulations New
               York State Department of Health: Article 7 – Certified Home Health Agencies.  Section
               763.2 Title 10 - Rules and Regulations - New York State Department of Health


               Responsibility:    Quality Management Services-Homecare
               Procedure date:
               Revised:             06/2015, 12/2016, 12/2017, 12/2018
               Approval:           Senior Vice President, Patient Care Service
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