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Regardless of how long the pandemic lasts, it’s   “Things don’t have to be the same as they were
          worthwhile to take a moment to pinpoint how you   pre-pandemic,” Kaigler said. “Use this to your
          have grown or adapted to the difficulties it brought   advantage, and create something that is going to
          about. Here, accounting professionals consider how   benefit everyone.”
          they plan to apply what they learned to improve   As organizations consider how they want to
          their personal and professional lives.    operate post-pandemic, Kaigler recommends gath-
                                                    ering input from all levels of the organization and
          YOU’RE MORE ADAPTABLE THAN YOU THOUGHT    deciding which aspects of remote and in-person
          Times of crisis tend to test our limits, and this   work to keep or discard.
          pandemic has surprised many of us with how   “Let’s throw all of the ideas out there — noth-
          adaptable we can be.                      ing is too far-fetched,” she said. “This is a great
            “Sometimes you have to be pushed against a wall   opportunity to reduce your turnover and not only
          to really figure out how much power you have,” said   retain your employees, but make sure they’re happy.”
          Bridget Kaigler, CPA, CGMA, president at Bring-
          ing Leadership Back LLC, a leadership consulting   THE PROFESSION IS EVOLVING FASTER
          firm based in Baton Rouge, La. “We are stronger   THAN EVER                         About the
          than we think, and we have so many talents and   The pandemic accelerated change for the ac-  author
          gifts we didn’t even realize we possessed.”   counting profession, simultaneously highlighting   Hannah Pitstick
            Many accounting and finance professionals have   the importance of technological innovation and   is a freelance
          had to make a rapid shift to remote work, figure out   advisory services, according to Yoder.   writer based in
          how to present and network virtually, and bal-  “For public accounting, what impacts our clients   Pennsylvania.
          ance the increased demands of their personal and   ultimately impacts firms,” she said. “We were all   To comment on
          professional lives. Take a moment to acknowledge   forced to implement technology at a faster rate,   this article or to
          that you survived a very difficult couple of years and   as well as analyze our processes, procedures, and   suggest an idea
          consider how you can build on that adaptability   systems to ensure they were effective in a remote/  for another article,
          going forward.                            hybrid environment. The pandemic also continued   contact Andrew
            Charles E. Davis, CPA, CGMA, Ph.D., profes-  to separate those that are investing in innovation   Adamek at
          sor of accounting at Baylor University in Texas,   from those that are not.”        Andrew.Adamek@
          recommends making a habit of stepping outside of   At the same time, clients increasingly turned to   aicpa-cima.com.
          your comfort zone, even during times of “normalcy.”   practitioners for support throughout the pandemic,
          For example, you could volunteer to be involved in   as they navigated emergency relief funding, tax
          the implementation of a new program or system at   changes, and economic uncertainty.
          work, raise your hand to lead a project, or request   “Accountants were well positioned to help
          a stretch assignment outside your normal scope —   clients through the pandemic, including supporting
          anything that takes a bit of courage and forces you   them through the multiple layers of funding and
          to become more adaptable.                 credits,” Yoder said. “The pandemic confirmed that
                                                    trust is imperative to our profession and, in many
          BUSINESS AS USUAL MAY NOT HAVE BEEN THE   cases, helped practitioners build deeper levels of
          BEST WAY                                  trust with their clients.”
          During times of relative calm, we are less likely to   Kaigler recommends firms and practitioners
          challenge assumptions or question whether our   embrace cloud-based storage, automation, and
          current processes could be improved, according to   other technologies so they can concentrate on
          Davis. The pandemic has made many things worse,   value-added services, such as helping clients make
          but it has also revealed a few advantages to remote   smart business decisions, mitigate risk, and navigate
          and flexible work that might be worth carrying over   change.
          into a post-pandemic workplace.
            Kaigler and Yoder pointed out that remote or   IT COULD BE TIME TO REASSESS YOUR
          hybrid workplaces can allow organizations to access   PRIORITIES
          a larger talent pool and client base, reduce travel   On a more holistic level, the pandemic has forced
          and rental costs, increase autonomy for employees,   many of us to rethink our priorities and the way we
          and allow for more seamless work/life integration.   live our lives.

          journalofaccountancy.com                                                               March 2022    |   13
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