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iven how central professional-grade return
                                                       Results and methodology
                preparation software is to tax practices,
          Geach year the JofA and The Tax Adviser ask
           CPAs what product they use and how it worked   The 2022 survey was conducted May 4–18. Invitations were sent
           for them in the most recent season. For the 2022   by email to 75,553 AICPA members who had indicated they have a
           season, seven products again predominated, and   professional interest in taxation. The results reflect answers of 1,778
           they are the ones tallied in most of this article’s   respondents who said that they prepared tax year 2021 returns for
           charts and discussion. For last year’s survey, see   a fee.
           “2021 Tax Software Survey.”
           PRODUCTS COVERED AND PROFILE OF
           RESPONDENTS                                 Shares of Respondents and Product and Company
           The survey allowed respondents to select among 13   Information.”                        About the
           listed products and to write in others. Those used by   The survey asked about the size of the firm in   author
           the greatest percentages of respondents were:  which respondents prepared returns, as certain soft-  Paul Bonner is a
           ■    UltraTax CS, 20%, down from 21.6% in 2021;  ware products tend to be used in bigger or smaller   JofA senior news
           ■    Drake Tax, 17.1%, about the same as last year;  firms. For example, Drake Tax was the predominant   writer. To comment
           ■    Lacerte, 13.3%, down from 14.6% in 2021;  choice among sole practitioners at 30%, followed by   on this article or
           ■    ProSeries, 12.8%, up from 11.4% in 2021;  ProSeries at 23%. At the other end of the spectrum   to suggest an
           ■    CCH Axcess Tax, 9.1%, the same as in 2021;   — firms of 501 or more tax preparers — CCH   idea for another
           ■    CCH ProSystem fx, 8.8%, down from 9.2% last   Axcess Tax was the most used at 37% (and was used   article, contact him
             year; and                                 by only 3.7% of single-preparer firms) (see the table   at Paul.Bonner@
           ■    ATX, 6.5%, up from 5.5% in 2021.       “Favorites by Firm Size”). UltraTax CS and Lacerte   aicpa-cima.com or
             Lacerte and ProSeries are Intuit Inc. products,   were the most consistent in their proportion of use   919-402-4434.
           while ATX, CCH Axcess Tax, and CCH ProSystem   across all firm sizes.
           fx are Wolters Kluwer products. UltraTax CS is a   Similarly, the product used by a firm tended to
           Thomson Reuters product.                    vary according to the percentages of business versus
             The remaining six products (GoSystem Tax RS,   individual returns that the firm prepared. Individual
           Intuit ProConnect Tax Online, TaxAct, TaxSlayer   returns were a majority of returns prepared by users
           Pro, TaxWise, and TurboTax) together accounted   of all major products, but that was true of 90% of
           for 11.1% of responses, and another 1.3% of   users of Drake Tax, followed by ATX and ProSeries
           respondents wrote in an entry. For relative usage of   at 88.7% and 88.2%, respectively. Individual returns
           all 13 products and more background on the seven   were over half the workload for 61% of CCH Ax-
           major products, such as available packages and   cess Tax users and 67% of users of CCH ProSystem
           their basic features, see “2022 Tax Software Survey:   fx. Business returns were nearly 20% of the returns



           Favorites by firm size

                                                                           Number of preparers
                                                       1        2 to 5    6 to 20   21 to 100   101 to 500  501 or more
           ATX                                        11.9%       6.2%       0.5%      4.9%      12.3%      1.6%
           CCH Axcess Tax                              3.7%       7.5%      14.4%     30.1%      20.5%      37.1%
           CCH ProSystem fx                            5.7%       9.7%      17.1%     15.5%       8.2%      16.1%
           Drake Tax                                  30.1%      18.4%       5.4%     14.6%       9.6%      8.1%
           Lacerte                                    13.2%      16.2%      20.3%     11.7%      12.3%      14.5%
           ProSeries                                  22.8%      13.5%       3.2%      7.8%      13.7%      8.1%
           UltraTax CS                                12.7%      28.6%      39.2%     15.5%      23.3%      14.5%
           Percentage of respondents saying their firms are in that size category who used each software. Some columns do not add up to 100% due to rounding.



           journalofaccountancy.com                                                                    August 2022    |   27
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