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                                                                                              IRS.gov/help/tax-law-
         penalties  due  on  your  joint  return.   continue as long as there is activity   due  (including  extensions)  to  get   14:38 - 19-Jan-2021
         However, if you qualify for innocent   in your case. If we do contact other   that refund.  questions and
         spouse relief, you may be relieved   persons,  you  have  a  right  to  re-          How To Get Tax Help.
         of part or all of the joint liability. To   quest  a  list  of  those  contacted.   Taxpayer Advocate   • Forms and Publications:
         request  relief,  you  must  file  Form   Your request can be made by tele-          IRS.gov/Forms and
         8857,   Request   for   Innocent   phone,  in  writing,  or  during  a  per- Service  IRS.gov/OrderForms.
         Spouse  Relief.  For  more  informa-  sonal interview.
         tion on innocent spouse relief, see                   TAS is an independent organiza-  • Small Business Ombudsman:
         Publication  971,  Innocent  Spouse   Refunds         tion  within  the  IRS  that  can  help   A small business entity can
         Relief, and Form 8857.                                protect  your  taxpayer  rights.  We   participate in the regulatory
         Potential  third  party  contacts.   You  may  file  a  claim  for  refund  if   can offer you help if your tax prob-  process and comment on en-
                                                                                              forcement actions of the IRS
         Generally, the IRS will deal directly   you  think  you  paid  too  much  tax.   lem  is  causing  a  hardship,  or   by calling 1-888-REG-FAIR.
         with  you  or  your  duly  authorized   You  must  generally  file  the  claim   you've  tried  but  haven't  been  able
         representative.   However,   we   within  3  years  from  the  date  you   to  resolve  your  problem  with  the   • Treasury Inspector General
         sometimes talk with other persons   filed your original return or 2 years   IRS.  If  you  qualify  for  our  assis-  for Tax Administration: You
         if  we  need  information  that  you   from  the  date  you  paid  the  tax,   tance, which is always free, we will   can confidentially report mis-
         have been unable to provide, or to   whichever  is later.  The law gener-  do everything possible to help you.   conduct, waste, fraud, or
         verify  information  we  have  re-  ally provides for interest on your re-  Visit TaxpayerAdvocate.IRS.gov or   abuse by an IRS employee by
         ceived. If we do contact other per-  fund if it is not paid within 45 days   call 1-877-777-4778.  calling 1-800-366-4484. Peo-
         sons,  such  as  a  neighbor,  bank,   of the date you filed your return or          ple who are deaf, hard of
         employer,  or  employees,  we  will   claim  for  refund.  Publication  556,  Tax Information  hearing, or have a speech dis-
         generally  need  to  tell  them  limited   Examination  of  Returns,  Appeal         ability and who have access
         information,  such  as  your  name.   Rights, and Claims for Refund, has   The  IRS  provides  the  following   to TTY/TDD equipment can
         The  law  prohibits  us  from  disclos-  more information on refunds.  sources  for  forms,  publications,   call 1-800-877-8339. You can
         ing  any  more  information  than  is   If  you  were  due  a  refund  but   and additional information.  remain anonymous.
         necessary to obtain or verify the in-  you did not file a return, you gener-
         formation  we  are  seeking.  Our   ally  must  file  your  return  within  3   • Internet: IRS.gov.
         need to contact other persons may   years from the date the return was   • Tax Questions:


         How To Get Tax Help


         If  you  have  questions  about  a  tax   available through Free File.   Also,  the  IRS  offers  Free   – Tips and links to help you
         issue, need help preparing your tax   Go to IRS.gov/FreeFile to see   Fillable  Forms,  which  can  be   determine if you qualify for
         return,  or  want  to  download  free   if you qualify for free online   completed  online  and  then   tax credits and deductions.
         publications, forms, or instructions,   federal tax preparation, e-fil-  filed  electronically  regardless   – A progress tracker.
         go  to  IRS.gov  and  find  resources   ing, and direct deposit or pay-  of income.
         that can help you right away.  ment options.          Using  online  tools  to  help  pre-  – A self-employment tax fea-
         Preparing and filing your tax re-  • VITA. The Volunteer Income   pare your return.  Go to IRS.gov/  ture.
         turn.  After receiving all your wage   Tax Assistance (VITA) pro-  Tools for the following.  – Automatic calculation of
         and  earnings  statements  (Form   gram offers free tax help to   • The Earned Income Tax   taxable social security ben-
         W-2,  W-2G,  1099-R,  1099-MISC,   people with low-to-moderate   Credit Assistant (IRS.gov/  efits.
         1099-NEC,  etc.);  unemployment   incomes, persons with disabil-  EITCAssistant) determines if   • The First Time Homebuyer
         compensation statements (by mail   ities, and limited-Eng-  you’re eligible for the earned   Credit Account Look-up
         or in a digital format) or other gov-  lish-speaking taxpayers who   income credit (EIC).  (IRS.gov/HomeBuyer) tool
         ernment   payment   statements   need help preparing their own                       provides information on your
         (Form  1099-G);  and  interest,  divi-  tax returns. Go to IRS.gov/  • The Online EIN Application   repayments and account bal-
         dend,  and  retirement  statements   VITA, download the free   (IRS.gov/EIN) helps you get   ance.
         from  banks  and  investment  firms   IRS2Go app, or call   an employer identification
         (Forms  1099),  you  have  several   800-906-9887 for information   number (EIN).  • The Sales Tax Deduction
         options to choose from to prepare   on free tax return preparation.  • The Tax Withholding   Calculator (IRS.gov/SalesTax)
         and  file  your  tax  return.  You  can   • TCE. The Tax Counseling for   Estimator (IRS.gov/W4App)   figures the amount you can
         prepare the tax return yourself, see   the Elderly (TCE) program of-  makes it easier for everyone   claim if you itemize deduc-
         if  you  qualify  for  free  tax  prepara-  fers free tax help for all tax-  to pay the correct amount of   tions on Schedule A (Form
         tion,  or  hire  a  tax  professional  to   payers, particularly those who   tax during the year. The tool is   1040).
         prepare your return.           are 60 years of age and older.   a convenient, online way to   Getting answers to your
         Free  options  for  tax  prepara-  TCE volunteers specialize in   check and tailor your with-  tax   questions.   On
         tion.  Go  to  IRS.gov  to  see  your   answering questions about   holding. It’s more user-friendly   IRS.gov,  you  can  get
         options  for  preparing  and  filing   pensions and retirement-rela-  for taxpayers, including retir-  up-to-date  information  on  current
         your  return  online  or  in  your  local   ted issues unique to seniors.   ees and self-employed indi-  events and changes in tax law.
         community, if you qualify, which in-  Go to IRS.gov/TCE, download   viduals. The features include   • IRS.gov/Help: A variety of
         clude the following.           the free IRS2Go app, or call   the following.         tools to help you get answers
                                        888-227-7669 for information
           • Free File. This program lets   on free tax return preparation.  – Easy to understand lan-  to some of the most common
             you prepare and file your fed-                          guage.                   tax questions.
             eral individual income tax re-  • MilTax. Members of the U.S.   – The ability to switch be-  • IRS.gov/ITA: The Interactive
             turn for free using brand-name   Armed Forces and qualified   tween screens, correct   Tax Assistant, a tool that will
             tax-preparation-and-filing soft-  veterans may use MilTax, a   previous entries, and skip   ask you questions on a num-
             ware or Free File fillable   free tax service offered by the   screens that don’t apply.  ber of tax law topics and pro-
             forms. However, state tax   Department of Defense                                vide answers.
             preparation may not be     through Military OneSource.

         Publication 17 (2020)                                                                              Page 125
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