Page 52 - 2020 Summit Winners

TD BUSINESS BANKING SUMMIT AWARDS 2020 WINNERS
Leah James
Lead Officer, Commercial Customer Service Centre | Markham, ON
Leah continues to exhibit leadership capabilities in dealing with matters that impact our team directly and our partners. She is recognized as a strong resource and a subject matter expert, keeping a strong lens on customer centricity, the partner experience and FTR. Leah always displays a calm and supportive demeanor and acts like an owner, ensuring that the team adheres to our SLA commitment, always supporting our customers and partners.
Kathleen Jarvis
Senior Manager Cash Management, Commercial Banking | Vancouver, BC
A strong player-coach, Kathleen leads a team of Cash Management professionals that delivered 35% YoY deposit growth, including a landmark new relationship of over $200MM after a year in pursuit and on-boarding by Kathleen. A trusted advisor to both clients and colleagues alike, Kathleen embodies the Shared Commitments and truly is one of Vancouver’s Better Business Bankers.
Reshika Jeewoonarain
Customer Service Officer, Cash Management Services | Markham, ON
Reshika has been a top performer, consistently exceeding her key efficiency and effectiveness metrics while playing a significant role in our RDC space, ensuring items are completed within our SLA. She is incredibly respected amongst her peers and can be counted on to provide informative and accurate information during all interactions. Reshika also continues to work at her craft by actively challenging herself to improve performance. Reshika is an incredible teammate and always willing to act in the best interest of the business.
Patrick Jiggens
Account Manager Small Business, Small Business Banking | Fredericton, NB
Pat is dedicated and committed to achieving Our Quest in the Business Bank in Fredericton. Every day Pat delivers on TD’s Shared Commitments by providing legendary client experiences, conducting thorough discovery conversations to meet client needs with above-average advice recommendations and subsequent credit structures.
Darren Johnston
Vice President, Lending Products Group, Divisional Office | Toronto, ON
Darren stepped up to the challenges presented by the pandemic as a true leader in a time of need, leaning on his background in the field to support Bankers and our customers. Darren led his team to execute successfully on more than five government relief programs, while leading the Black Entrepreneur Fund program, and driving forward other important ‘business as usual’ initiatives in pursuit of Our Quest. Darren is a true representation of a Better Business Banker and a respected leader and colleague.
Lynn Johnston
Account Manager Small Business, Small Business Banking | Ottawa, ON
Lynn successfully delivers the Business Bank to every client she meets, both existing and prospective.
She works collaboratively with her partners to ensure that she represents all of TD to her clients and COIs. Her local profile is enhanced by her tireless efforts within the Ottawa Board of Trade. Lynn is a driving force in the Ottawa West market and this is reflected in the partnerships she has developed with her Branch Banking and Wealth colleagues, making her the go-to person for Business Banking in Ottawa West.
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