Page 6 - C.Journal 3rd edition
P. 6

Claims Journal 3rd Edition                                                                                                                                                          Claims Journal 3rd Edition




            Common



            QC Mistakes





            Approving services although not part of PA request                                                                     Approving services although not part of PA request
             Scenario:                                                                                                             Scenario:
             A patient attending for dental clinic having PA for filling only                                                       Preauthorized physiotherapy for 6 sessions.











































                                   Adjudicator Error                   Adjudication Tips                                                                         Adjudicator Error                     Adjudication Tips

                                                                                                                                                                                                    The sessions in the PA must
                                   Approving consultation              Any dental service not                                                                 - Approving 7 sessions for the       match the number of sessions
                                      although it is not            included in preauthorization                                                              patient although the approv-        in the claim, but not exceeding
                                       preauthorized.                  should be rejected by                                                                          al for 6 only.                          them.
                                                                            shortfall 79.                                                                                                         We should check the date of PA
                                                                                                                                                              - Attaching wrong PA number.         prior the sessions in the claim
                                                                                                                                                                                                   As in the claim there is unused
                                                                                                                                                                                                   PA in 27-Oct which is probably
                                                                                                                                                                                                      attached to this claim.








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