Page 7 - C.Journal 3rd edition
P. 7

Claims Journal 3rd Edition                                                  Claims Journal 3rd Edition




 Common



 QC Mistakes





 Approving services although not part of PA request  Approving services although not part of PA request
 Scenario:  Scenario:
 A patient attending for dental clinic having PA for filling only  Preauthorized physiotherapy for 6 sessions.











































 Adjudicator Error  Adjudication Tips     Adjudicator Error                     Adjudication Tips

                                                                             The sessions in the PA must
 Approving consultation   Any dental service not   - Approving 7 sessions for the   match the number of sessions
 although it is not   included in preauthorization   patient although the approv-  in the claim, but not exceeding
 preauthorized.  should be rejected by         al for 6 only.                          them.
  shortfall 79.                                                            We should check the date of PA
                                       - Attaching wrong PA number.         prior the sessions in the claim
                                                                           As in the claim there is unused
                                                                            PA in 27-Oct which is probably
                                                                               attached to this claim.








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