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TABLE OF C ONTENT S






                                              Introduction                                                 3

                                              Division of Responsibility (DOR)                             5


                                              Group Selling                                                7

                                              Break Away Statements                                        9


                                              Line Leadership                                             10

                                              SFL/Zoning                                                   11


                                              In & Out Section                                             13

                                              Merchandise Replenishment                                   14


                                              Additional Resources                                        16
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