Page 82 - KZN Top Business Portfolio 2024/5 - ebook

ICEBOLETHU GROUP

No. of Employees: 1 700
Bank: ABSA, Capitec, First National Bank, Nedbank and
Standard Bank
OUR VISION
Our Vision is to be the center of excellence in the funeral
Industry.
To offer services equal to none in order to propel strong
growth for our company.
CEO:
Nomfundo Mcoyi OUR MISSION
Our mission is to deliver exceptional service as a funeral
Full Name of Company: Icebolethu Group society to perform dignified funerals and services.
Icebolethu Group Comprises: To provide an efficient and effective service without
§ Icebolethu Funerals compromising industry standards.
§ Icebolethu Burial Service
§ Icebolethu Tombstones KEY PERSONNEL
§ Icebolethu Funerals UK CEO: Nomfundo Mcoyi-Zondo
§ Icebolethu Foundation CONTACT DETAILS
§ Icebolethu Security Services Physical Address: 277 Umbilo Road, Congella, Durban,
§ Icebolethu Academy 4000
§ Icebolethu Properties and Investments
§ Icebolethu Catering Tel: +27 (0)31 719 1865
§ Icebolethu Memorials. E-mail: nkosenhle@kenakosa.co.za;
§ iMobile onie@kenakosa.co.za; events@icebolethu.co.za
§ iTravel Website: www.icebolethugroup.co.za

A LIFESTYLE BRAND group schemes such as companies, churches, stokvels,
associations, and similar groups. The aim is to make
Icebolethu Group was established in 2009 by Group Icebolethu Group accessible to all those who need it
Chief Executive Officer Dr Nomfundo Mcoyi-Zondo and through partnerships with bigger organisations,
who was inspired by the need for a reputable funeral members are covered and get Icebolethu benefits
service provider, particularly in black communities. through the scheme funeral cover.
Through hard work, unwavering dedication, and The company’s motto, ‘We do life with you’ is shown
ambition, fifteen years later, Icebolethu Group through the company offering lifestyle products to
has over one hundred and thirty customer service its clients through partnerships with brands like
branches and 32 mortuaries, two call centres, a Pick n Pay, Shoprite, Ster Kinekor, Nu Metro, The
training academy, and admin offices in Durban and Foschini Group, Steers, Milky Lane, Woodford Car
Johannesburg. Hire, and other established brands. The company
Nine years ago, Icebolethu Group opened a branch has also partnered with a payment portal company,
in London, England specifically to take care of South allowing its members to pay their premiums at
Africans and SADC nationals living and working in the many retailers across the country.
United Kingdom (icebolethuinternational.com). The The organisation provides a 24-hour call centre
London branch mainly offers repatriation and funeral service and has packages designed to suit the desired
cover for SADC residents living in the UK.
target audience to ensure maximum customer
Within Icebolethu Funerals is Icebolethu Corporate satisfaction. The vision of Icebolethu Group is to be
which offers group scheme funeral cover that provides the centre of excellence in the funeral Industry. This
products and services to individuals belonging to influences the ethos and organisational culture of the

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