Page 3 - KZN Business Sense 10.6
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A MODERN-DAY LEADER






               manda Swana is the                                                                                               proudest was paying the first batch
               managing director at                                                                                             of salaries to her employees. “I
        APowerpoint Lifestyles,                                                                                                 was so grateful because there were
        a human resource consulting                                                                                             people who believed in my vision
        agency, based in Umhlanga                                                                                               even though I had nothing to back
        Ridge, Durban.                                                                                                          it up. The 25th is still the most
                                                                                                                                beautiful day for me, it validates
          Amanda completed high school
        at Durban Academy High School,                                                                                          why I started the business. I’ve
                                                                                                                                always said my responsibility is to
        then moved onto the University                                                                                          make sure that my employees are
        of KwaZulu-Natal to study                                                                                               paid on time and to try to make
        for a psychology degree. After
        completing a master’s degree in                                                                                         this business sustainable, which is
                                                                                                                                personal for me.”
        industrial psychology, Amanda
        branched off into the world of                                                                                          Remain Authentic
        work commencing her internship
        and human resources  role at                                                                                             The best advice Amanda has
        the South African Sugarcane                                                                                             received has been from her mother,
        Research Institute (SASRI). There,                                                                                      who when she started the business,
        Amanda said, she was mentored                                                                                           said: “Try to not lose yourself.
        by her manager who made a huge                                                                                          Try to allow yourself to remain
        impact on who she has become                                                                                            authentic. In any room that you
        and how she handles herself in                                                                                          find yourself in, don’t let money or
        the world of work.                                                                                                      people change who you are.”
          Following a two-year stint at                                                                                          Amanda says her biggest
        SASRI as an human resources                                                                                             challenge has been to remind
        officer, Amanda moved into                                                                                              herself that although she is
        the consulting field. As she had                                                                                        ambitious, she sometimes needs
        studied industrial psychology,                                                                                          to slow down and remind herself
        Amanda initially had no                                                                                                 that she is doing the best that
        intention of being in business in                                                                                       she can in this moment. In
        a human resources capacity. She                                                                                         order to stay inspired and on
        explained, “The speciality found                                                                                        track, Amanda reads a range
        root and I realised that I enjoyed                                                                                      of different books on business,
        organisational development                                                                                              leadership and motivation,
        and strategic human resources                                                                                           including Christian books
        as opposed to the operational                                                                                           as these provide ‘a well to
        requirements of a business.                                                                                             draw from’ when mentors or
        I eventually took that leap of                                                                                          colleagues are not around.
        faith, registered the business and                                                                                       Amanda also finds her siblings,
        committed myself to a new path.”                                                                                        and especially her mother, a huge
                                                                                                                                source of inspiration. “My mother
        Willpower and Self-Motivation                                                                                           is a calm person who raised four
          As establishing a business                                                                                            children on her own and
        requires a lot of structure and                                                                                         I admire her strength and
        adherence to legislation, her first                                                                                     resilience,” she explained.
        year of business was characterised                                                                                       In the next five years, Amanda
        by unlearning some habits and                                                                                           would like to extend her service
        overcoming uncertainties.
                                                                                                                                offering to include more training
          “I had to be more independent.                                                                                        and development.  While the
        I had to rely on my own internal                                                                                        company’s biggest target market
        voices because when you branch                                                                                          is small and medium enterprises
        into business, willpower and                                                                                            she would like to expand her
        self-motivation is critical,”                                                                                           market position. Another area
        Amanda explained.             Amanda Swana, managing director at Powerpoint Lifestyles                                  of interest is in the provision of
                                                                                                                                career development counselling
          In addition, Amanda had to
        work on the purpose of her    for them to find their own     Amanda is very family        strategy and objectives. If you   for government schools in
                                                                                                                                KwaZulu-Natal.
        business and discovered that   voices. “If we’re sitting in a   orientated, and her mother and   ask us to appoint a civil engineer,
        she genuinely wanted to change   business or a brainstorming   siblings, mean ‘the world to   for example, we can go into the   In closing Amanda said, “It
        the lives of her employees,    meeting, I‘d like to know what   her’. Consequently, she looks   market and get you the most   doesn’t matter what business or
        while meeting the demands     the officer thinks, what is their   to find a team that thrives on   qualified and experienced civil   profession you find yourself in, or
        of her business.              voice in this situation? What is   family support and that are   engineer who is good on paper.   whatever you do in life because
                                      their perspective?”           also looking to empower their   But we are human beings, so   purpose goes beyond your business
          “Empowering and mentoring                                 own family. “I like to think I’m   we’ve always advocated for
        employees so that they become   While Amanda considered     committed to my work because   strategic human relations. The   or profession. Whatever you
                                                                                                                                do, you must do with intention.
        better people and better leaders   that there might be a risk to   of how much weight it bears on   screening process goes beyond
        has been the business strategy   empowering her staff in that   other people,” she added.   the administrative process, in   Because when you are intentional,
                                                                                                                                you get much more joy, and you
        that I have adopted. Although,   they might open up their own                             addition we look at the applicant’s   are able to handle any pressures or
        the employees have skills and   consulting firms, she has found   Effective Services      personality and emotional     adversaries because you know why
        qualifications, in the consulting  that the opposite is true. “I’ve                       intelligence, explore and
        environment they are the ones   found that the employees’ sense   Further to ensuring that her   understand the candidate’s  value   you’re doing something”. 
        that are engaging with clients.   of loyalty is not because you pay   employees are empowered,   systems beyond the qualification
                                                                    Amanda strives to partner with
        What becomes paramount is     them well or that they could make                           and work experience.”         W: www.powerpointlifestyles.co.za
        their confidence to service   more money out of the business.   their clients to provide effective
                                                                    services. “Although our clients
        these clients.”               The sense of loyalty develops when                           In reviewing her achievements,
                                      your employees are empowered   are looking for human resource   Amanda would say that from a
          In order to motivate her    and they feel emotionally and   solutions, we genuinely want   professional point of view, the
        employees Amanda advocates                                  to understand their business
                                      psychologically safe.”                                      accomplishment that makes her the



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