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CAREPOINT GLOBAL




                                                   Our Training Approach




                                                                                Glossary


                                                             •   Cost-benefit analysis - Cost-benefit analysis is an analysis of the
                                                                cost effectiveness of different alternatives in order to see
                                                                whether the benefits outweigh the costs

                                                             •   Criteria - Criteria is a basis for comparison; a reference point
                                                                against which other things can be evaluated


          The Training Cycle includes the following         •   Facilitator - Facilitator is an enabler or someone who makes pro-
                                                                gress easier
        four phases:
                                                            •   Feedback - Feedback is the critical assessment or suggestions to
        •   Identify                                            improve performance
        •   Develop
        •   Implement                                       •   Objectives - Objectives are the goal intended to be attained and
        •   Evaluate                                            which are believed to be attainable

        'Knowledge' is information or data particular and   •   On-the-job - On-the-job means relating to or associated with a
        specific to a subject, empowering a man to compre-      job or employment
        hend a subject to a satisfactory level.
                                                            •   Performance - Performance is the process or manner of func-
        'Skill' is a developed or created inclination or capacity   tioning or operating
        in a specific intellectual or physical domain.      •   Program - Program is a system of projects or services intended
                                                                to meet a public need
        'Abilities' is the inherent internal talent, skill, or profi-
        ciency in a particular area.
                                                            •   Questionnaire - Questionnaire is a form containing a set of ques-
        A Training Needs Analysis (TNA) is the technique for   tions; submitted to people to gain statistical information
        deciding whether a training need exists and, in the   •   Quiz - Quiz is an examination consisting of a few short questions
        event, that it does, what preparation is required to fill
        the gap.
        Steps for Training Needs Analysis are:

        •   Document the issue
        •   Explore and Investigate the issue
        •   Plan the needs analysis
        •   Select the procedure or technique
        •   Conduct the needs analysis
        •   Analyse the data or collected information
        •   Report the findings of the analysis






     CarePoint Global          Phone: +966 55 119 6445            Beirut, Riyadh, Boston          Email: carepoint@outlook.com
                                            www.carepoint4.wixsite.com/carepointglobal
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