Page 15 - COMPANY PROFILE BROCHURE

CAREPOINT GLOBAL

Our Training Approach

The following are the phases of our training

program:

Phase 1—Needs Assessment/Need Analysis

The first phase of the training and development program involves a de-
Phase 1: The needs assessment or needs analysis has to tailed needs assessment or needs analysis of the prospective participants
be done at the following three levels: of a training program. This phase involves carrying out a detailed analysis
to determine the organization’s true actual needs and the training pro-
Organizational Analysis: This involves analyzing the
grams that will be required to meet those needs.
organizational strategies, organizational goals, mission
etc.

Operations Analysis: This involves analyzing the opera-
tions in which the individual works. The gap between Phase 2– Design and Delivery of Training
process and individual’s knowledge.

Individual Analysis: This involves analyzing the individu- The second phase of a training and development program involves
al’s deficiencies and lack of skills, knowledge, abilities,
the actual design of the training program keeping in mind the out-
and behaviors required to meet his goals.
comes of the needs analysis phase.
Phase 2: The training program will be designed keeping in
mind the needs of the learners and also what should be
achieved at the end of the training program.
Phase 3– Evaluation
Phase 3:This phase also includes the actual delivery of
the training by the trainer to the trainees.
The third and the final phase of a training and development program
• Evaluation of the learners should be done at differ- is ‘evaluation’. This is one of the most important phases in terms of
ent levels such as: knowledge, understanding, measuring whether the trainer actually learned and objective of the

application etc. training program was met or not.
• The overall reaction of the participants should also
be evaluated, whether they were happy, unhappy,

and indifferent towards the training program.

• Evaluate the manner in which the participants
learned in the training.

• Evaluate how the behavior of participants’ changed
after the training.
• Evaluate which of the organizational goals were
affected and met at the end of the training.

• Carry out the evaluation by applying various evalu-

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