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When working with a whole range of people on a project, it is often
assumed early on that everyone is on the same page as us. Howev-
A Reflection er, with the diversity of contexts, languages and backgrounds that
people come from, this is hardly the case. Here, it becomes essen-
tial to communicate and clarify effectively, often having to visualise
When I describe myself professionally, I tend to see both a learner or simulate the idea in an engaging manner. Quite often, this
and a designer. A learner, because I find myself to be deeply miscommunication may even exist in the internal realm during
impressionable as a person, by most things that come my way. A ideation and synthesis, and even here, visually mapping out the
designer because I enjoy manipulating and finding archetypes in ideas played a big part in making sense of the chaos of the process.
these impressions to create things that are novel and relevant to
the context. So before I dove into this project, I had made a When I look back at this project and all the experiences that I have
conscious commitment to find an integration of these two aspects had through it, I can truly see myself come out of it as both, a better
during the journey ahead, and use the chaos of the process to the learner and designer. Though there were both the ups and downs
best effect. And sure enough, when it did unfold, once again I of taking up a project on my own, these were learnings that could
found myself grappling with both these aspects of myself, moving never have been taught by any one person or book, and I find
back and forth between them as I dealt with both external and myself truly grateful for this opportunity. I hope to have many more.
internal realities of the context. But this time, with every new and
inevitable state of disequilibrium in the process, I found myself in a
place of surprising calm. Every time that I found myself faced with
the question of whether to diverge or to converge, to take a step
back or to dive deeper, to stay on the same track or to switch References
routes, I found a deep sense of security in the chaos of the
process and within myself. Hankey, Alex. Ayurveda and the battle against chronic disease: An opportunity for Ayurveda to go
mainstream?.Journal of Ayurveda and Integrative Medicine, 2010.
Having the time and resources to see the project through to Gopichandran, Vijayaprasad. Trust in healthcare: an evolving concept. Indian Journal of Medical
completion, though in a hypothetical state, gave me the opportu- Ethics, 2013.
nity to explore a whole range of methodologies of design. The Simpson, Jeffry A.. Psychological Foundations of Trust. University of Minnesota, Twin Cities Campus,
co-creation session, which played a big part in validating my 2007.
assumptions, was a first for me. And this meant that putting Snowdon, Anne, Harpreet Bassi, Andrew D. Scarffe, and Alexander D. Smith. Reverse innovation: an
together everything from the background music to the session opportunity for strengthening health systems. Globalisation and Health, 2015.
timeline had to be learnt and designed from scratch. Besides, Meadows, Donella H., Thinking in Systems: A Primer. Earthscan, 2008.
working closely with doctors of a large institution like the IAIM Rudra, Shalini, Aakshi Kalra, Abhishek Kumar, and William Joe. Utilization of alternative systems of
Healthcare Centre was just as new and insightful as an experi- medicine as health care services in India: Evidence on AYUSH care from NSS 2014. Plos One, 2017.
ence. Throughout, I found myself adapting new methods and https://doi.org/10.1371/journal.pone.0176916.
techniques in dealing with the changing contexts, as the real Yadav, Ram Gopal. Discussion on Working of Ministry of Ayurveda, Yoga & Naturopathy, Unani, Siddha
world, more often than not, is less predictable than it seems. and Homoeopathy (Ayush). Synopsis of Debate: Rajya Sabha, July15th 2019.