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IT Services: Supporting staff to work remotely Guides to assist you:
o Working remotely – Remote Access System (RAS)
o How do I access my email outside of work using my laptop, my iPad or my
iPhone using Outlook WebbApp (OWA)
o How to update expired Outlook password on an iPad
o How to set up voicemail on a Trust desktop phone
o How can I forward calls from my Trust desktop phone to my mobile or
home landline?
o How to set up a conference call meeting using BT MEETME
o Apps@Work
o C&I Apps@Work store for your Trust iPhone: How to download, install and
use WhatsApp
o How to use FaceTime on your iPad and iPhone
o Using Microsoft Teams to chat with colleagues – laptop o Using Microsoft Teams to chat with colleagues – iPhone o Using Microsoft Teams to chat with colleagues – iPad
o Using your laptop outside of work
o Using your iPhone outside of work
o How to use Skype – Clinical staff
o How to get the best out of IT services
o Useful contacts
If you require any support contact the IT Service Desk on 0203 317 7200 or email ICTService.Desk@Candi.nhs.uk
March 2020