Page 2 - 10640MHSBRO COPR Report November 2017_Neat
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Mercy Health Top Performing Regions
Regional performance for each Top Region & Result Top Region & Result Regional Rankings
scorecard measure in the last month (period to date) (MTD) (MTD)
NOVEMBER 2 3 4 5 6 7
Amazing Patient Care
7 Day Follow-Up (high readmission risk PHP) Lima 63.6% Springfield 70.7% Li T Lo C K Y
Admissions per 1,000 (EHP)* Cincinnati 48.4 Kentucky 63.8 S Lo C Li Y T
Admit Order to ED Departure (min)* Kentucky 54.2 Springfield 45 K C T Lo Li Y
Door to Provider (min)* Toledo 8.3 Toledo 7 C Y Lo S Li K
ED Visits per 1,000 (EHP)* Cincinnati 199.5 Lima 187.5 C K T S Y Lo
Hospital Acquired Infections: CAUTI Lorain 1 Springfield 0 Lo Li K T C Y
Hospital Acquired Infections: CDIFF Kentucky 13 Lorain 0 T S Li K Y C
Hospital Acquired Infections: CLABSI Lorain 0 Youngstown 0 T S Lo K C Li
Hospital Acquired Infections: COLO Lorain 0 Cincinnati 0 T Li S Lo K Y
Hospital Acquired Infections: HYST Youngstown 0 Cincinnati 0 Y T Li S Lo K
Hospital Acquired Infections: MRSA Lorain 0 Youngstown 0 T S Lo K Li C
ED Patient Experience (Top Box %)* Toledo 72.1% Toledo 73.6% Li K C Lo Y S
Inpatient Experience (Top Box %)* Cincinnati 78.2% Cincinnati 79.1% Lo Li K T Y S
Likelihood to Recommend Provider (Top Box %) Youngstown 93.3% Youngstown 95.4% K Li S C T Lo
MyChart Response Timeliness Lorain 85.8% Lima 86.3% T Y Lo C K S
Operational Excellence
Agency FTE Use: Acute (vs. Budget) Toledo -$348,309 Lorain -$24,643 C S Li T Y K
Agency FTE Use: MHP (vs. Budget) Toledo -$292,718 Toledo -$86,963 S K Y Li Lo C
Ambulatory POS Collections: Copay* Lima 94.0% Kentucky 94.1% Li S T Y C Lo
Ambulatory POS Collections: Outstanding* Kentucky 16.9% Toledo 20.3% K C Li Y Lo S
Average Inpatient Length of Stay (O/E) Lorain 0.95 Lorain 0.96 T C S Y Li K
Hospital Salaries as % of NPR (vs. Budget) Toledo -0.4% Youngstown -1.0% T K C Li S Lo
Hospital Supplies as % of NPR (vs. Budget) Toledo -1.4% Kentucky -1.8% Y T S C Li Lo
Incremental Operating Margin Efficiency Toledo 200% Kentucky 96% Y T S Li Lo C
MHP Mission Support Subsidy per Provider Kentucky -$128,540 Kentucky -$130,705 Lo T Li Y S C
P/L per Medicare Patient: General Surgery Lorain $564 Lorain $819 K Y Li C T S
P/L per Medicare Patient: Heart Failure Lorain $846 Lorain $797 T C Y K S Li
P/L per Medicare Patient: Septicemia Lorain $527 Lorain $652 C K T Y S Li
P/L per Medicare Patient: TJR Youngstown -$1,686 Youngstown -$1,874 Li Lo C K T S
P/L per Medicare Patient: Vascular Surgery Kentucky -$800 Youngstown -$463 K T Lo C Li S
wRVU per Provider FTE (vs. Budget) Springfield 18.6 Springfield 22.9 Y C T Li Lo K
Creating the Future
Net Patient Revenue per wRVU (vs. Budget) Springfield $1.04 Lorain $4.62 Li Y K C S T
PHP Domestic Admissions (MSSP)* Youngstown 74.1% Youngstown 78.0% Li S C T K Lo
Providers with Encounters Left Open > 7 Days Springfield 3.5 Springfield 6 Li Y Lo T C K
RN Voluntary Turnover Rate* Youngstown 10.7% Kentucky 10.0% Y Lo T Li C S
= Achieving C = Cincinnati Li = Lima S = Springfield Y = Youngstown * Calculated using a simple average
target K = Kentucky Lo = Lorain T = Toledo of the rates submitted each month
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