Page 21 - COPR- April2018

Mercy Health Key Performance Indicator Scorecard

Lima - April 2018

Inpatient & ED Patient Experience
Overall rating Top Box %, higher is better
Cory Werts Dr. Kevin Casey
ED Patient Experience Inpatient Experience
90% MTD 90% MTD
Rolling-12 Avg Rolling-12 Avg
80% 80%
Target Target
70% 70%

60% 60%

50% 50%
40% 40%
Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17 Oct17 Nov17 Dec17 Jan18 Feb18 Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17 Oct17 Nov17 Dec17 Jan18 Feb18

Medical Practice Patient Experience Profit/Loss per Medicare Patient by Condition
Percentile ranking, higher is better Rolling 12 month avg, > 0 indicates profit
Tara Miller Dr. Matt Owens Tim Rieger Dr. Matt Owens
100 MTD $1K Gen Surg
Heart Failure
$0K Septicemia
75 TJR
-$1K Vasc Surg
Target
50 -$2K

-$3K
25 49
38 -$4K

0 Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17 Oct17 Nov17 Dec17 Jan18 Feb18
Jan18 Feb18

Ambulatory Care Sensitive Conditions Domestic Admissions to Improve Quality
Composite admits per 1000, lower is better % of MA and MSSP admissions, rolling 12, higher is better
Ronda Lehman Dr. Kevin Casey Ronda Lehman Dr. Matt Owens
110 MTD 80% MTD
Target
105 70% Target

100
60%
95
50%
90
85 40%
Jan17 Feb17 Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17 Oct17 Nov17 Dec17 Feb17 Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17 Oct17 Nov17 Dec17 Jan18

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