Page 26 - COPR- April2018
P. 26

Mercy Health Key Performance Indicator Scorecard

                                                      Lorain - April 2018

                                           Inpatient & ED Patient Experience
                                            Overall rating Top Box %, higher is better
                                               Dr. Gilbert Palmer      Cheryl Rieves
                       ED Patient Experience                                    Inpatient Experience
       90%                                      MTD            90%                                       MTD
                                                Rolling-12 Avg                                           Rolling-12 Avg
       80%                                                     80%
                                                Target                                                   Target
       70%                                                     70%

       60%                                                     60%

       50%                                                     50%
       40%                                                     40%
           Mar17  Apr17 May17  Jun17  Jul17 Aug17  Sep17  Oct17  Nov17 Dec17  Jan18  Feb18  Mar17  Apr17 May17  Jun17  Jul17 Aug17  Sep17  Oct17  Nov17 Dec17  Jan18  Feb18



             Medical Practice Patient Experience                 Profit/Loss per Medicare Patient by Condition
                  Percentile ranking, higher is better                  Rolling 12 month avg, > 0 indicates profit
                     Mark Rau      Dr. Frank Hiti                           Dr. Sam El-Dalati      Cindy Dennison
       100                                               MTD     $2K                                       Gen Surg
                                                                                                           Heart Failure
                                                                 $1K                                       Septicemia
        75                                                       $0K                                       TJR
                                                                                                           Vasc Surg
                                                                -$1K
        50                                                                                                 Target
                                                                -$2K
                                                                -$3K
        25
                     33                   35                    -$4K

         0                                                           Mar17  Apr17  May17  Jun17  Jul17  Aug17  Sep17  Oct17  Nov17  Dec17  Jan18  Feb18
                    Jan18                Feb18


            Ambulatory Care Sensitive Conditions                   Domestic Admissions to Improve Quality
              Composite admits per 1000, lower is better         % of MA and MSSP admissions, rolling 12, higher is better
                    Kim Daniels      Dr. Richard White                       Ed Ruth      Dr. James Anthony
       100                                             MTD     52%                                              MTD
                                                       Target
        95                                                     50%                                              Target
                                                               48%
        90
                                                               46%
        85
                                                               44%
        80                                                     42%
        75                                                     40%
           Jan17  Feb17  Mar17  Apr17 May17  Jun17  Jul17  Aug17  Sep17  Oct17  Nov17  Dec17  Feb17  Mar17  Apr17  May17  Jun17  Jul17  Aug17  Sep17  Oct17  Nov17  Dec17  Jan18






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