Page 31 - COPR- April2018

Mercy Health Key Performance Indicator Scorecard

Springfield - April 2018

Inpatient & ED Patient Experience
Overall rating Top Box %, higher is better
Adam Groshans Ruth Shade
ED Patient Experience Inpatient Experience
90% MTD 90% MTD
Rolling-12 Avg Rolling-12 Avg
80% 80%
Target Target
70% 70%

60% 60%

50% 50%
40% 40%
Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17 Oct17 Nov17 Dec17 Jan18 Feb18 Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17 Oct17 Nov17 Dec17 Jan18 Feb18

Medical Practice Patient Experience Profit/Loss per Medicare Patient by Condition
Percentile ranking, higher is better Rolling 12 month avg, > 0 indicates profit
Nichole Clark Dr. Marvin Narcelles Alex Rintoul Dr. Don Johnson
100 MTD $1K Gen Surg
$0K Heart Failure
Septicemia
75 -$1K TJR
-$2K Vasc Surg
-$3K
50 -$4K Target
-$5K
25 53 -$6K
41 -$7K

0 Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17 Oct17 Nov17 Dec17 Jan18 Feb18
Jan18 Feb18

Ambulatory Care Sensitive Conditions Domestic Admissions to Improve Quality
Composite admits per 1000, lower is better % of MA and MSSP admissions, rolling 12, higher is better
Emily Purk Dr. Penny Hogan Shannon McCowan Dr. Paul Buchanan
100 MTD 70% MTD
Target
95 65% Target
90 60%
85 55%

80 50%
75 45%
70 40%
Jan17 Feb17 Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17 Oct17 Nov17 Dec17 Feb17 Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17 Oct17 Nov17 Dec17 Jan18

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