Page 35 - COPR- April2018
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Mercy Health Strategic Initiative Scorecard

                                                     Toledo - April 2018



                                                         Initiatives

                    Reducing Avoidable Readmissions                                 Primary Care Access
                  Observed/Expected,3-month moving avg, lower is better
                      Composite results for COPD, Heart Failure and Pneumonia
                                                                                 Michele Montague      Dr. Mark Cockley
                          Mike Craig      Dr. Tom Welch
           1.3                                  Composite O/E
                                                2018 Target             Measure          YTD Target YTD Actual Achieved?
           1.2                                  Stretch Target
                                                                        MyChart Active %   54.0%    48.0%      5
           1.1                                                          New Patient Visits *  1,233  714       5
                                                                        Pat Sat with Access  65.0%  61.0%      5
             1
                                                                        Time to New Pat Visit  9.16  9.04      4
           0.9                                                          wRVU Growth *     22,660    21,778     5

           0.8                                                                 Achieved:  1     2018 Target: 3     Stretch Target: 4
               Feb17  Mar17  Apr17  May17  Jun17  Jul17  Aug17  Sep17  Oct17  Nov17  Dec17  Jan18  *Providers employed > 3 years with capacity



                      Reducing Opioid Dependency                            Disease Prevention (Primary Care 6)
                          Jeff Dempsey      Dr. Mike Plewa                        Debbie Apple      Dr. Mark Cockley
        Type         Measure           YTD Target YTD Actual Achieved?  Measure                    Target Actual Achieved?

        Preventive   % Morphine Equivalent  9.88%  8.62%     4         Breast Cancer Screening      65%  70.7%   4
        (lower is better)  Opioid Burden  59.29   57.35      4         Colorectal Cancer Screening  60%  45.3%   5
                                                                       Controlling High Blood Pressure  80%  80.1%  4
        Educational   SBIRT Screening     500     5,090      4         Depression Screening and Follow Up  80%  63.1%  5
        (higher is better)  School Partnerships  1  1        4         HbA1c less than or equal to 9  80%  78.3%  5
                                                                       Pneumonia Vaccination        80%  83.5%   4


                      Achieved:  3*  2018 Target:  2  Stretch Target:  3       Achieved: 3     2018 Target: 2     Stretch Target: 3
                   * Count of preventive targets reached plus one if either or both educational targets reached


                                          Strategic Initiative Scorecard Summary



                    Thresholds                                                Initiatives
               Operating Margin  5                          Net Revenue Growth                    5
               Community Benefit  4                         Patient Safety                       49
                                                            Reducing Avoidable Readmissions       5
                5  Target Not Achieved                      Primary Care Access                   5
                4  Target Achieved                          Reducing Opioid Dependency           49
                                                            Disease Prevention (Primary Care 6)  49



                                                                   5      Target Not Achieved
                                                                   4      Target Achieved
                                                                   49       Stretch Target Achieved



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