Page 41 - COPR- April2018

Mercy Health Key Performance Indicator Scorecard

Youngstown - April 2018

Inpatient & ED Patient Experience
Overall rating Top Box %, higher is better
Lori DeNiro Dr. Jon Arnott
ED Patient Experience Inpatient Experience
90% MTD 90% MTD
Rolling-12 Avg Rolling-12 Avg
80% 80%
Target Target
70% 70%

60% 60%

50% 50%
40% 40%
Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17 Oct17 Nov17 Dec17 Jan18 Feb18 Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17 Oct17 Nov17 Dec17 Jan18 Feb18

Medical Practice Patient Experience Profit/Loss per Medicare Patient by Condition
Percentile ranking, higher is better Rolling 12 month avg, > 0 indicates profit
Rod Neill Dr. Stephanie Kopey Andy Reid Dr. Jon Arnott Daneen Mace
100 MTD $1K Gen Surg
Heart Failure
Septicemia
75 $0K TJR
Vasc Surg
Target
50
-$1K

25 53 57
-$2K

0 Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17 Oct17 Nov17 Dec17 Jan18 Feb18
Jan18 Feb18

Ambulatory Care Sensitive Conditions Domestic Admissions to Improve Quality
Composite admits per 1000, lower is better % of MA and MSSP admissions, rolling 12, higher is better
Paul Olivier Dr. Denise Bobovnyik Marge Baker Kathy Cook Dr. Thomas Chirichella Genie Aubel
90 MTD 80% MTD
Target
Target
85 70%

80 60%

75 50%

70 40%
Jan17 Feb17 Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17 Oct17 Nov17 Dec17 Feb17 Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17 Oct17 Nov17 Dec17 Jan18

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