Page 43 - COPR- April2018
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KPI Name          System Leader                               Measure Definition

                            Brian Smith       Numerator: Operating Income
                            Dr. Anton Decker   Denominator: Net Operating Revenue
          Operating Margin
                                              Numerator: Community Benefit Dollars
                                              Denominator: Total Operating Expenses
                                              Community benefits are programs or activities that provide treatment or
                                              promote health and healing as a response to identified community needs and
          Community
                                              meet at least one of the following community benefit objectives:
                            Mark Skaja
                                              – Improve access to care
          Benefit
                                              – Enhance population health
                                              – Increase general knowledge
                                              – Relieve or reduce the burden of government to improve health
                                              Numerator: Prior year growth minus current year growth
                            Tom Golias        Denominator: Prior year growth
          Net Revenue       David Cannady     Net Operating Revenue (system) and Net Patient Revenue (region) are
          Growth
                            Dr. Anton Decker   reported based on Mercy Health’s internal financial statements. This is
                                              measured as the % YTD improvement compared to prior year.
                                              Number of patient safety targets achieved.
                            Rita Snyder
          Patient Safety    Janice Maupin     The metrics tracked include: falls with harm per 1,000 patient days,
                            Dr. Jim Kravec    Clostridium difficile (C-diff) per 10,000 patient days, and PSI-90 composite
                                              score.
                                              Numerator: Observed readmissions per clinical focus group
                                              Denominator: Expected readmissions per clinical focus group
          Reducing          Cheryl Dalton-    The population for the metric includes all patients with unplanned
          Avoidable         Norman            readmissions within 30 days of discharge of an index readmission for the
                            Dr. Sam El-Dalati   following focus groups: Chronic Obstructive Pulmonary Disease (COPD),
          Readmissions
                                              Heart Failure, Pneumonia. Performance period for this metric is July 2018-
                                              September 2018.
                                              Number of primary care access targets achieved.
                                              The access target is a composite of the following metrics: new patient visits
          Primary Care      Staci Lucius
                            Dr. Erin Fries    for providers > 3 years with capacity, total wRVU productivity for providers >
                                              3 years with capacity, MyChart activation rate, time to a new patient visit, and
          Access
                                              patient satisfaction with access.
                                              Number of opioid epidemic targets achieved.
                            Wayne Bohenek     The opioid metrics tracked include: opioid burden per unique patient seen
          Reducing Opioid   Dr. Larry Graham   per month, percent of morphine equivalent daily dose > 30 days for opioid
          Epidemic
                            Dr. Herb Schumm  naïve patients (outpatient prescriptions), school partnerships, and screening
                                              brief intervention and referral to treatment (SBIRT) screenings.

                                              Number of Primary Care 6 targets achieved.
          Disease                             The Primary Care 6 consists of the following measures: pneumonia
          Prevention        Anita Mattingly   vaccination, colorectal cancer screening, breast cancer screening, Hb A1c
                            Dr. Chip Roper
                                              control in diabetics, controlling high blood pressure, and depression
          (Primary Care 6)
                                              screenings.






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