Page 194 - Saunders Comprehensive Review For NCLEX-RN

and to give each person input in
decisions.
E. Effective leader and manager behaviors and qualities (Box 7-2)

F. Functions of management (Box 7-3)

G. Problem-solving process and decision making
1. Problem solving involves obtaining information and
using it to reach an acceptable solution to a problem.
2. Decision making involves identifying a problem and
deciding which alternatives can best achieve
objectives.
3. Steps of the problem-solving process are similar to the
steps of the nursing process (Table 7-1).
H. Types of managers
1. Front-line manager
a. Front-line managers function in
supervisory roles of those involved
with delivery of client care. Front-line
managers may temporarily assume a
client care role.
b. Front-line roles usually include charge
nurse, team leader, and client care
coordinator.
c. Front-line managers coordinate the
activity of all staff who provide client
care and supervise team members
during the manager’s period of
accountability.
2. Middle manager
a. Middle manager roles usually include
unit manager and supervisor.
b. A middle manager’s responsibilities
may include supervising staff,
preparing budgets, preparing work
schedules, writing and implementing
policies that guide client care and unit
operations, and maintaining the
quality of client services.
3. Nurse executive
a. The nurse executive is a top-level nurse
manager and may be the director of
nursing services or the vice president
for client care services that assists with
carrying out the mission of a health
care organization.
b. The nurse executive supervises
numerous departments and works
closely with the administrative team of

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