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The  process  of  designing  the  research  includes  consideration  of  the
               following:


               •     The  type  of  data  (primary  or  secondary)  is  determined  by  the
                     research  question.  There  is  also  the  growth  of  the  Internet,  which
                     provides a massive amount of secondary data, even if the question of

                     quality is raised from time to time

               •     Where  secondary  data  is  available,  the  selection  of  the  most
                     appropriate  sources  is  very  important.  Where  primary  research  is

                     planned, subjects must be selected for the research (sample)

               •     Data  collection  for  primary  research  can  be  one  of  three  types:
                     experimentation, observation or survey.



               Where  necessary,  secondary  data  sources  should  be  used  before
               conducting primary research as this can waste valuable resources, time

               and money.



               5.6.1 Secondary data sources

               Secondary data is also called ‘available data’. This is information gathered
               by an organisation that has not been collected for any specific research.

               Chisnal  (1992)  indicates  that  using  secondary  data  is  economical,
               comparatively  speedy  and  can  be  taken  with  complete  confidentially.

               Churchill (1995) points to the advantages of secondary data as including
               the following:


               •     Saving time and costs for the research – secondary data is available
                     in libraries or agencies or any institutions, saving time to collect, and
                     at reasonable expense


               •     Helping to divide the problem under investigation into stages

               •     Providing more accurate data (secondary data) which can be more
                     significantly interpreted.


               The  main  sources  of  secondary  data  are  web-based  databases,  trade
               departments,  libraries,  company  reports,  universities  and  specialist
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