Page 147 - Horizons Manual

Feedback That Works GIVE
GENTLE:
“I enjoy talking to you.”
“Your feedback is very helpful.” “I like when you share in group.”
INTERESTED:
“You always have interesting things to say”
“Tell us more about your weekend.”
“It sounds like you are having a difficult day.” “You can get through this.”
VALIDATE:
“I can understand why you feel that way.”
“I can relate to what you are going through.” “I can see that you are upset.”
“I hear what you are saying.”
EASY MANNER:
“I like when you laugh.”
“I enjoy spending time with you.”
Interpersonal Effectiveness
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