Page 110 - EAP Manual
P. 110
Interpersonal Effectiveness DEARMAN WORKSHEET
Describe—List only the facts of the situation.
Express—Share your opinions, feelings, and thoughts about the facts.
Assert—Ask for what you need or want, say no, or set a boundary.
Reward—Tell the other person what he/she will get out of this.
(be) Mindful—List ways you can keep focused on the conversation & what you want.
Appear Confident—List ways you can demonstrate confidence.
Negotiate—List ways you can compromise.
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