Page 30 - LTHC Publics Catalog, Spring 2018 Update

FOCUS GROUP INTERVIEW QUESTIONS
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Employees

● How long have you worked for LTHC?

● In what ways has LTHC grown since you first started working here?

● In what areas do you feel LTHC is doing a good job at helping its guests?
● What services do you think still need to be added to LTHC in order to help its guests more ef-
ficiently and effectively?

● What do you feel are the biggest issues keeping LTHC from growing and better serving its
guests?
● Do you feel that LTHC has been effective and successful at fulfilling its goal to end homeless-
ness?

● What do you think needs to be done in order to help you better tackle this goal?
● Have you or someone that you know personally experienced housing insecurities in the past

year? Past ten years? Ever?

● Is there anything we are forgetting to ask that you would like to tell us about the LTHC, your
experiences there, and the services they offer?
Volunteers

● How did you hear about the services provided by the LTHC? Was it through an organization
(such as a church or local business) or did you learn from word of mouth, a friend, family mem-
ber, radio station, internet, social media, etc?

● When did you begin donating your time to the LTHC?

● Why have you been donating your time to the LTHC?

● Have you or someone that you know personally experienced housing insecurities in the past
year? Past ten years?

● Is there anything you think the LTHC can do to help make volunteers easier? More accessible?

● Is there anything we are forgetting to ask that you would like to tell us about the LTHC and your
volunteer experiences?

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