Page 34 - LTHC Publics Catalog, Spring 2018 Update

GUEST FOCUS GROUP RESPONSES

Group 4 (Two women, perhaps related)

How long have you been using the services provided by What could the LTHC do to help reach out to more in-
the LTHC? dividuals in the community who may need housing assis-
tance?
● 2-3 months
● They believe that there should be more done to
How have your experiences at the LTHC been so far? make people aware of the homeless and more
● Good, they are looking at rental services. Their specifically why people are homeless. Help to give
case manager was very helpful in finding them a a better perception of homeless, (because every-
place to live this week. Reason for homelessness: one has his/her own circumstances). Best way to
landlord kept increasing rent and increasing the advertise is through fliers, and on TV news sta-
income qualification. There were a lot of extra tions because that is the quickest way to spread
fees that they were being charged and it became the message to everyone. Think there should be
unbearable. They stay out of trouble and don’t more restrictions at LTHC like at domestic cen-
drink, smoke, do drugs or anything. ters to keep out the violence. They don’t think
that women and men should be together; it’s bad/
What would you do to improve your experiences at the dangerous for the homeless. Too many make it
LTHC? more dangerous. Some men called police on them
● Tammy, their case manager, helps the most. She for doing nothing.
is personable and goes above and beyond for Have you ever been a member of the U.S. military?
them. Tammy used her own car to transport them
where they needed to go. Tammy shows that she ● No
cares about them. The negative: there is a lot of Have you ever told others about the services that LTHC
conflict with people from different age groups, provides in hopes that they also begin using their ser-
attitudes, personalities, behaviors. vices?

What has been the most helpful service you have used at ● Yes, on the bus, tell people how to get there. They
the LTHC? know the bus route well.

● Giving clothes and food (three meals/day), they Do you feel that others who are facing housing insecuri-
were also given a voucher to Goodwill.. ties know about the services the LTHC offers? Why do
Where did you hear about the services provided by the you believe they know/ do not know about those ser-
LTHC? Describe how you began using the services pro- vices?
vided by the LTHC. ● Unsure, all ultimately make their own choices.

● Word of mouth from guests and on the bus. They give info to people but it’s not used, the
Lived around the area and knew that LTHC was people want to stay in a rut. The women spent ten
where the homeless go. Discovered what it was in months in Indy, and it’s very dangerous there at
time of need. night. They moved from Alabama to Indianapolis
for the bus transportation system.

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