Page 34 - Hello! - Venetian Casino Resort Preferred DMC Partnership
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CREATIVE SERVICES / EVENT DESIGN
Event design and production are a specific area of strength for Hello!. We recognize that the event
design discipline is so diverse and ever-changing that it’s impossible to remain cutting-edge without
focus. We have a dedicated Creative Services department whose sole responsibility is the design
and production of themed events. In addition to our local resources, there are over 30 other Creative
Services professionals in our organization who are constantly sharing new ideas and concepts with
each other.
Employing this expertise is unusual for a DMC. The account executive is usually responsible for
being the “expert” for all hospitality services available in their market: transportation, dining, venues,
activities, tours, etc. as well as themed events. This drives the account executive to depend entirely on
a theme prop partner for creativity; meaning, they send the event specifications to a third party who
focuses on the profitability of their décor inventory. The DMC then adds a markup and incorporates it
into their proposal. Conversely, Hello! doesn’t sell our clients a partner’s theme parties; our dedication
to excellence and our craft has led us to establish the Creative Services department as a unique
offering that’s innovative and award-winning.