Page 3 - NICE Customer Appreciation Interactions 2019
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Executive Summary









       VIRTUAL REALITY
       The Heart of Omnia seemed to almost be the main frame of the space… a smaller space
       compared to Main… but covered in lights, beams and graphics.  This space spoke to us as
       the perfect spot for Virtual Reality.
       If Wow = Technology then here is where that will pop!  The virtual adventure of the night

       takes place here.  Guests can break away from the main event, find a seat with a friend
       and dive right into an alternate experience with elements such as Oculus Rift.
       We know these guests are very special and we want then to feel that.  In this space there

       are opportunities for one on one interaction with artificial intelligence, like the Showbot,
       or custom created “mascots” like the Digital Animated Character.  These pieces can have a
       customized script/messaging that can be delivered direct to your guests to show them
       your appreciation.



       REALITY CHECK
       The Terrace of the club is where you step back into reality…. Your reality check.  When you
       set foot on the Terrace the glittering lights of the Strip become your beacon to bring things

       back to the land of the here and now.  This space is where we leave the surreal and get
       back to what’s real.
       Omnia is definitely the hot spot and your guests will feel VIP in this space. The view alone
       is undeniable but in addition to that we have created pockets of engagement to make your
       guests feel celebrated.  With pieces like the customized letters that guests can be the

       center of attention, to the karaoke DJ, where they can be the star of the show.  This night,
       and Terrace, is all about them.  They can even have a cocktail with their face on it!



       As always, we want to reiterate that this is not necessarily the final look. We welcome your
       feedback and hope to work in tandem to create a final experience that is completely inline
       with your vision, timeline and budget.  Again, we thank you for this opportunity and truly
       hope we can partner with you on this again!



       Thank you,
       Kristina Ghiloni















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