Page 6 - NICE Customer Appreciation Interactions 2019
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suspended re al i ty
sus·pend
/səˈspend/
verb
• to hang so as to be free on all sides except at the
point of support
• to keep from falling or sinking by some invisible
support
• to put or hold in suspension
sus·pen·ded re·al·i·ty
/səˈspendəd/ /rēˈalədē/
idiom
to allow oneself to believe things that cannot be true