Page 104 - Six Sigma Advanced Tools for Black Belts and Master Black Belts
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OTE/SPH
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          August 31, 2006
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                    Comparison between Fishbone Diagrams and Mind Maps        89
                                                             Create article map
                                                      Read what        Search publication
                                                      he/she writes  Subscribe to Sentence  Search online publication
                                         Know Your Reporter            Gelemalls of latest article
               ?  Celebrate Your Success                What kinds of stories do they like
                                                        Do they tend to be
                                                        Positive or Negative
            People to talk to
            Industry stats  Give Writers                         Publish often enough
           Experts to quote  what they need                     ?  Courier Your Type Products
              Graphics                            Know the Publication  ?
         Photos of key players    Pitching Your Story           ?  Are they big enough
                                                                ?  Are they  too big
                                    To The Press
                                                              Just because you think
        Buzzkiller.net                                       ?  Its interesting
        Company name                              Tell a Good story  Does II pass the
       ?  In Headline  ?  Watch your language                ?  “Cocktail Party Test”
                                                              How about
                                                             ?  the “Beuator
          ? Types                                             Ride ” test
                                                         One ata time for  If two media outlets discover
                                                         a specific story  that you have pitched the same
      I writers have a pretence  Time of Day            ?           story at the same rime. They will
                 Day of Week                                      ?  not be happy campers.
                Week of Month  At the Right Time  Pitch it the Right Way  ?  email
             How much lead time do
            ?  they want / Do you need                  ?  tax
                                                        ?  phone
                                                        ?  small mall
                               Figure 7.6 Sample mind map.
      7.3.2.1 Direction of arrows
      For the fishbone diagram, the arrows are pointed towards the ‘effect’ (as shown in
      Figure 7.7), which in our case is the problem we are trying to solve. Thus, a brain-
      storming session using this diagram will tend to be very focused. Every new idea (or
      ‘cause’) generated is likely to have direct relationship with the effect.
        As for the mind map, there are no arrows pointing in any direction, but lines radi-
      ating out from the center of the page (as shown in Figure 7.8). This kind of diagram
      will inevitably direct the thinking into ‘exploration’mode and, not uncommonly, lose
      sight of the ‘shore’ (the original intent).

      7.3.2.2 Colour, line thickness and symbols (or images)
      For the fishbone diagram, there is not much emphasis on the use of different colours
      and line thicknesses to differentiate the different levels or signal differences in

                         CAUSES

                                                          EFFECT










                      Figure 7.7 Direction of arrows for fishbone diagram.
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