Page 103 - Six Sigma Advanced Tools for Black Belts and Master Black Belts
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        88 August 31, 2006  2:56  Fishbone Diagrams vs. Mind Maps
                                           Casual
                                                Attire
                                           Format −
                                                                        Sales  Target
                  Map    Drive
                    −                                                      −  Current
                Address      Not Provided
                         Public −                                     Information
                   Bus                                                        Depth
                     −              −  Transport            Objectives −    −
                  Taxi
                                                                      Fun
                           Who
                           When − Provided
                                                                      Motivation
           Computer
           Flip-chart  Equipment                                          Age
            Marker  −            Room      Logistic                       Race
          Whiteboard      −               −             Speech            Education
            Tablet                                                          Income
                                                                   Audience
                                  Size
                       Air-conditioning  Location                        −   Interest
                            Table   −
                            Chair                                            Profession
               Speaker          Facility
                               −
              Microphone  Audio-Visual                                        Size
              VCD/DVD −
                Screen                                           Short (1-2hrs)
                                                           Duration  Medium (3-4hrs)
                                          Fun                   −  Long (>4hrs)
                                                 Style
                                         Serious
                                             −
                                        Musical
                               Figure 7.4 Completed mind map.
                    People          Materials


                                                  Vendor
                  Hiring        Packaging
                                                      Storage
                       Training
                                        Supply
                                                                Delayed
                                                             Computer Chip
                                                                Release
                     Accuracy
                                                        Inaccuracy
                                     Repair
                   Speed
                                                   Malfunction


                    Methods        Machinery

                              Figure 7.5 Sample fishbone diagram.
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