Page 54 - Six Sigma Advanced Tools for Black Belts and Master Black Belts

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References 39
statisticalconceptsandtoolsarenoteffectivelyapplied--thereforemasteryoftechnical
details is essential.
Finally, it must be pointed out that ‘there are Black Belts and Black Belts’, just as
‘there are consultants and consultants’. It would be a gross mistake to assume that all
persons carrying a Black Belt certificate have the same capabilities. One should bear
in mind that a poor project is not necessarily due to the ineffectiveness of Six Sigma,
but could well be the result of the inadequate capability of the Black Belt in question.
Indeed, this would be a good subject for serious researchers of Six Sigma, since up
until now the role played by Six Sigma professionals -- Black Belts, Green Belts, etc. --
has only been prescribed in various forums; in the light of twenty years of Six Sigma
in the corporate world, the time is ripe for a formal study of its real effectiveness by
either technical or business researchers.

REFERENCES

1. Harry, M. and Schroeder, R. (2000). Six Sigma: The Breakthrough Management Strategy Revo-
lutionizing the World’s Top Corporations. New York: Doubleday.
2. Pande, P.S., Newman, R.P. and Cavanagh, R.R. (2000) “The Six Sigma Way. New York:
McGraw-Hill.
3. Pyzdek, T. (2001) Why Six Sigma is not TQM. Quality Digest, February. http://www. qual-
itydigest.com/feb01/html/sixsigma.html.
4. Howell, D. (2001) At sixes and sevens. Professional Engineering, 14(8), 27--28.
5. Hoerl, R.W. (2001) Six Sigma Black Belts: What do they need to know? Journal of Quality
Technology, 33(4), 391--406.
6. Goh, T.N. (2002) A strategic assessment of Six Sigma. Quality and Reliability Engineering
International, 18, 403--410. See also Chapter 2, this volume.
7. Montgomery, D. (2001) Beyond Six Sigma. Quality and Reliability Engineering International,
17(4), iii--iv.
8. Goh, T.N. (2005) Quality Engineering Applications of Statistical Design of Experiments. Singa-
pore: John Wiley (Asia).
9. Hendricks, C.A. and Kelbaugh, R.L. (1998) Implementing Six Sigma at GE. Journal for Quality
and Participation, 21(4), 48--53.
10. Blakeslee, J.A. Jr (1999) achieving quantum leaps in quality and competitiveness: Imple-
menting the Six Sigma solution in your company. Annual Quality Congress Transactions, 53,
486--496.
11. Henderson, K.M. and Evans, J.R.(2000) Successful implementation of Six Sigma: Bench-
marking General Electric Company. Benchmarking: An International Journal, 7(4), 260--282.