Page 153 - The Administrator - A Startling True Story of Politics and Deception_Neat
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THE ADMINISTRATOR | 141
Great. Expect an email with instructions. I’ll see you on Monday, Mr. Thomas.
“Thank you. Have a great weekend, Ms. Russell.”
Next, he responds to two email invitations, and completes another online
application for a nonprofit organization that caters to individuals that need
affordable housing.
Later, he browses the web for a local Asian restaurant that delivers. And he
places two orders -- lunch and dinner.
Much later, Alonzo’s apprehensions increase; cash flow is already in the RED.
He’s concerned that the cost of servicing his Jeep would be overwhelming on his
current finances; however, after much deliberation, he decides to take the SUV in for
service. He searches the Internet -- using his Smartphone -- finds a Jeep Dealer; then
places a call to its Service Department.
JEEP DEALER – SERVICE DEPARTMENT
The next day, Alonzo takes his Jeep in for service. Unfortunately, the
appointment for routine service turns out to be an all-day endeavor.
Six-and-a-half hours later, WILLIE, 36, six-foot-2, and fit, Africa-American
Service Advisor walks into the waiting room. Beaming with smiles, “told you I was
going to take care of you.” Through and through, the Service Department performs,
among other things, ALL the service RECALLS at no cost. His out-of-pocket expense
was for an oil change, engine tune up, and turn signal bulb replacement.
