Page 120 - TX_Marketing 2_M1_v2
P. 120

This is far more effective than buying expensive paper on which to print your letter

               (ethos) or "guilting" people into believing you (pathos) because:
                       We believe our own conclusions whole-heartedly and will strongly attach to

                       these conclusions, whereas we usually only "identify" with the conclusions of

                       others.
                       It  is  easier  for  us  to  commit  information  to  our  long-term  memories  if  we

                       understand the principles behind it.


               So how can you make your logic easier for people to see? The main way is to keep

               everything else out of the way—that is, do not put up any obstacles between the logic

               of your position and your audience. For example:
                       Use appropriate, taut language.

                       Carefully structure your correspondence (down to each sentence).

                       Obey standard grammar and spelling rules.
                       Utilize transitions.



               Anything  that  your  audience  has  to  "trip"  over  is  a  stutter  in  their  effort  to
               comprehend you and, consequently, an opportunity for their minds to wander, for

               your ideas to be lost or for connections to be missed.


               The Importance of Taut Language

               Earlier we  discussed the use  of modifiers  and buzz words, each of  which has  an
               appropriate  use.  In  general,  however,  (at  least  for  business  correspondence)  we

               decided that the use of modifiers should be minimized and that we should use buzz

               words with care.


               Your audience should neither have to search for your point nor your connections;

               they should be clear. The more you muddle your language with adverbs, adjectives,
               and excessive buzz words the more you are asking of your audience.






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