Page 4 - Samaritas Quality Report 2019
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Quality Assurance and Performance Improvement Continued … Samaritas
In 2019, the Quality Steering Team accomplished the In 2019, the Quality Steering Team worked with
following organization-wide goals: programs to make improvements in:
n The implementation of a Quality team that included adding n Understanding QAPI policy and procedure changes.
a VP of Quality and the addition of a Director of Quality for
Senior Living and a Quality Assurance Nurse. n Financial goals, such as increasing census, or
meeting budget.
n The addition of High Quality Alerts sent to the organization
that addresses areas of concern. n Assisting with bids and grants to help expand business
and ensure Quality Standards are met.
n The organization and implementation planning of Daily
Safety Huddles in Senior Living that help highlight the n Collaboration for the new SUD program development
last 24 hours of issues to ensure loop closure. and implementation based on Evidence Based Practice
and state guidelines.
n A review of business intelligence, which includes
integration of several data systems to provide key n Improving well-being outcomes/impact, such as reducing
performance indicators for Senior Living, Human length of stay, staying in the least restrictive environment
Resources and Finance. or improving functioning.
n Achieved compliance for Council on Accreditation n Creating, improving and standardizing satisfaction
survey measures.
n Updated policies to mitigate risk and respond to
ongoing regulatory changes. The following report is a snapshot of outcomes for each of the
n Revised QAPI policy and procedures to be compliant programs and over 20,000 people served in 2019. It does not
with regulatory changes. Completion is planned for 2020. represent all of the outcomes; however, it does provide good
information about areas where each program excelled and
n Reviewed policies and procedures to ensure standard- areas where each program worked toward improvement. This
ization of programs based on evidence based practice report includes real time data that assesses possible risk to the
and standards of care. organization and identifies areas of improvement that will help
enhance quality and foster collaboration to mitigate risk.
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