Page 5 - Samaritas Quality Report 2019
P. 5

Child and Family






               Our Child and Family service area includes a diverse group      Each program has separate outcomes, based on meeting                 Child and Family
               of programs: Foster Care, Independent Living, Refugee Youth     regulatory requirements and improving the lives of those
               Services, Resource Family Development, Family Preservation,     we serve. Each program administers satisfaction surveys
               Lutheran Adoption Service and New Americans (resettlement       to persons served and/or stakeholders.
               and employment).






               Foster Care



                   Program                                               Foster Care Outcomes         Targets    2019
                   Outcomes

                   Foster Care was able to increase the percentage of   Children discharged to adoption   36%     60%
                   youth reunifying with their parent/guardian to            within 24 months.
                   72%. This demonstrates a 12% gain from 2018 and        Children reunified with
                   brings the program very close to the 75% target.  parent/guardian within 12 months.  75%       72%

                                                                          Children had 2 or fewer       86%       95%
                                                                          foster care placements.


               Satisfaction surveys for foster parents are not anonymous in    tary nature of birth parents’ involvement, reaching the target of
               order to ensure that any concerns or praise are immediately dis-   4.0 is a high expectation. Not only did the program achieve a 3.8
               cussed with the appropriate staff. Birth parent and Independent   satisfaction rating, but 72% of the surveys were returned. Foster
               Living (IL) surveys are anonymous. Because of the non-volun-    care staff continue to  do an excellent job working with parents.




                   Satisfaction                           Foster Parent    Birth Parent         IL        Overall Rating
                   Surveys                                   4.6             3.8             4.6              4.3

                   Goal: 4.0 Satisfaction Rating.
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