Page 18 - Samaritas Quality Report 2018
P. 18

Home and Community






               This service area focuses on obtaining stable and affordable    With Disabilities, Home Care Assistance, Support Services,           Home and Community
               homes, and keeping those we serve safely in their own homes, or   Home Health, Samaritas House Heartline, The Family Center
               natural settings. Programs include Affordable Living, Persons   Westland, and the Temporary Emergency Food Assistance Program.




               Affordable Living



               These communities provide subsidized housing for low-income se-  ensure that the senior is able to live independently for as long as
               nior adults capable of living independently, families and persons   possible. In 2018, our service coordinators made nearly 20,000
               with physical disabilities. The Department of Housing and Urban   contacts on behalf of the seniors living in our 11 communities.
               Development (HUD) provides rental assistance based on income    As a result of this advocacy, only 4% of our residents left due to
               eligibility. Each of our communities serving seniors employs a   eviction or because they needed a higher level of care.
               Service Coordinator. The role of the service coordinator is to help


                   Program                              100

                   Outcomes                               80          94%                     1,579

                   Goal: Facilities will achieve a score   60
                   of 90 or above on the Real Estate                 Target
                   Assessment Center (REAC) review.       40         average                            Persons Served
                                                          20         of 90 or
                                                                     higher

                                                                     2018



               HUD does periodic, but not annual, reviews of each facility. The   In 2018, five of the communities were inspected. One of the facil-
               communities have preventative maintenance measures in place     ities scored 87 and is working on improvement plans. The overall
               to ensure resident comfort and safety as well as to be responsive   average REAC inspection score is 94%.
               to the federal guidelines measured by the HUD survey process.

                                                                                                                                                    17
   13   14   15   16   17   18   19   20   21   22   23