Page 21 - Samaritas Quality Report 2018

At Home

Samaritas’ At Home service line has three programs that support community involvement, and to build daily living skills
serve individuals in their natural home environment. The while keeping the individual in his/her home and not in a more
focus of the services is to improve the well-being or health, to intensive/restrictive setting. These services include: Home and Community

Support Services

The Support Services program provides help for individu- of Health and Human Services. Services are provided in Sagi-
als with developmental disabilities, intellectual disabilities naw, Monroe and Grand Traverse Counties.
or mental illness. Our direct support professionals provide
assistance with cleaning, cooking, hygiene, medications, com- In 2018, Samaritas made the difficult decision to close our
munity skill building and integration in order to ensure that Midland office. In order to ensure continuity of care, services
the person served can live independently. Our services are were smoothly transitioned to other providers in the community
authorized by Community Mental Health, or the Department mental health network.

240 Outcomes for Support Services Target 2018

Maintain permanency of living independently
by providing 85% of the authorized hours.* 85% 94%

Persons Served *This data was only collected for individuals served in our West Region.

5
Satisfaction 4 4.5 164,986

Surveys 3

Target Score: 4.0 or higher 2 Target Hours of Service
1 4.0

20