Page 19 - Samaritas Quality Report 2018
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Affordable Living Continued …
Satisfaction Resident Satisfaction Surveys Target 2018
Surveys Adrian Village 4.0 4.7 Home and Community
Goal: 4.0 or higher Alison House 4.0 4.8
overall satisfaction.
Allen Manor 4.0 4.4
Christian Manor 4.0 4.6
Rochester Hills 4.0 4.5
Gateshead Crossing 4.0 4.7
Grand Ravine Senior Housing 4.0 4.4
Grebe Village 4.0 4.7
Immanuel Village 4.0 4.6
Alpena 4.0 4.2
Sequoia Place 4.0 4.8
SHAWL I 4.0 4.5
SHAWL II 4.0 4.4
Monroe 4.0 4.9
Overall 4.0 4.6
Although residents reported high satisfaction in each commu- takes the surveys seriously, reviewing all comments and devel-
nity, their responses provided valuable insight into staffing and oping plans to address opportunities for improvement in each
programmatic patterns in each community. The housing team facility. 18
